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[Remote] Systems Engineer Consultant

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. First Citizens Bank is seeking a Systems Engineer Consultant to ensure the successful delivery of organizational transformation and goals across all business verticals. The role involves serving as a technical resource in project planning and management, overseeing project test teams, and providing technical advice related to the Bank's operating systems and infrastructure.

Responsibilities

  • Ensures the successful delivery of organizational transformation and goals across all business verticals, delivering high quality products
  • Serves as a technical resource in project planning, project management, problem resolution, and production support
  • Presents technical alternatives and solutions to management that are reliable, adaptable, and cost effective
  • Serves as the team lead for assigned projects and initiatives
  • Performs activities fitting to area of expertise, which may include overseeing the day-to-day tasks across multiple project test teams, providing appropriate technical recommendations, long term planning for specific business vertical, and coordinating with teams for global projects working with teams located around the world
  • Provides consultative direction and technical advice relating to the Bank's operating systems, software, and hardware infrastructure
  • Supports all areas of Technology and Operations
  • Leads strategic designs, initiatives, and contributes to the analysis of new and existing Bank technologies
  • Understands software internals, debugs problems, and automates repetitive tasks with scripting tools and user-level automation tools
  • Adheres to the bank’s Enterprise Software Delivery Methodology
  • Streamlines the testing process by introducing automation, leveraging tools and setting goals to reduce time and effort
  • Assists, develops, monitors and executes test activities for small to large size projects
  • Assists new technologies spanning applications, different operating systems, and database management systems
  • Coordinates network communication and application and data integration methods for new technologies
  • Performs planning and documentation throughout support activities
  • Assists processes related to strategic designs and implementations, backup, recovery, data security, and other disaster recovery functions
  • Resolves complex technical problems and failures and automates tasks for improved efficiencies
  • Assists assigned technical projects ensuring accurate, timely, and quality delivery of project objectives
  • Guides the development and execution of project tasks
  • Maintains a strong knowledge base in order to effectively create and maintain strategic technology plans and to direct others on technical matters
  • Communicates effective and clear technical information across platforms
  • Reviews and understands project or application requirements and conducts an ambiguity review
  • Prepares robust test strategy, test plan, and test cases
  • Log defects and produce status reports
  • Works closely with offshore vendor teams to ensure continued support and test execution in various time zones

Skills

  • Bachelor's Degree in Computer Science, Computer Engineering, Computer Information Management, or related field plus eight (8) years of experience in the job offered or eight (8) years as a Systems Engineer, Quality Engineer, Automation Tester, Technical Support, or related occupation
  • Alternatively, employer will accept a Master's degree in Computer Science, Computer Engineering, Computer Information Management, or related field plus six (6) years of experience in the job offered or six (6) years as a Systems Engineer, Quality Engineer, Automation Tester, Technical Support, or related occupation
  • Requires experience with building test automation framework, test automation scripting, scheduling and reporting with Selenium and Jenkins
  • Requires experience with analyzing test scenarios
  • Requires experience designing and converting to automation scripts
  • Requires experience maintaining and upgrading existing automation scripts
  • Requires experience in Automation Tools including Selenium, Eclipse, IntelliJ, and WebDriver
  • Requires experience with the following quality assurance strategies: mocking, pairwise testing, load testing, sanity testing, performance testing, smoke testing, regression testing, black box testing, integration testing and user acceptance testing
  • Requires experience in UI, API, and mobile testing
  • Requires experience in API Tools including Swagger, rest assured and Postman
  • Requires experience in mobile testing using BrowserStack, Sauce Lab, Android studio and Appium for android, iOS and for Tab
  • Requires experience in installing APK builds for android/tab and iOS build from test flights
  • Requires experience in test planning, design, test strategy and test execution of highly complex systems
  • Requires experience in banking domain
  • Requires experience designing and planning testing conditions, test scripts, and test data sets
  • Requires experience with project management and issue tracking tools JIRA and ALM
  • Requires experience with Confluence, Bitbucket, GitLab, Confluence, Cucumber, Gherkins, TestNG, Kafka, Splunk and Maven
  • Requires experience with Java, Python, and JavaScript
  • Requires knowledge of Test-Driven Development and Behavior-Driven Development testing methodologies
  • Requires strong knowledge of software development life cycle and software testing life cycle
  • Requires experience in Agile, Scrum, and Kanban methodologies

Benefits

  • For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
  • Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.

Company Overview

  • First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more. It was founded in 1898, and is headquartered in Raleigh, North Carolina, USA, with a workforce of 10001+ employees. Its website is http://www.firstcitizens.com.
  • Company H1B Sponsorship

  • First Citizens Bank has a track record of offering H1B sponsorships, with 105 in 2026, 126 in 2025, 115 in 2024, 249 in 2023, 53 in 2022, 12 in 2021, 9 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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