[Remote] Senior Product Manager II - AI Platform & Agentic Experience

Note: The job is a remote job and is open to candidates in USA. Redox is on a mission to accelerate healthcare’s transformation with useful data. As a Senior Product Manager II, you will lead the AI feature portfolio and product strategy, working closely with engineering and design to enhance Redox's healthcare interoperability platform.

Responsibilities

• Own the complete AI platform portfolio across three categories: AI-enabled UX, AI agents (MCP/agentic automation), and AI in data processing
• Drive embedded AI features from internal alpha through production — managing rollout criteria, prompt iteration, success rate thresholds, and the decision framework for when each feature is ready for customer availability
• Define and maintain Redox's AI investment framework: KPIs, rollout criteria, cost guidelines, and the research agenda for what we still need to learn (monitoring, agentic loops, RAG, re-prompting)
• Manage beta relationships for agentic use cases across multiple customer segments
• Lead Redox's agentic product strategy — starting with the MCP Server as the current foundation, expanding into native agent support for high-value customer workflows throughout 2026, with a clear 2027 vision & roadmap
• Equip sales and CS to position Redox's AI platform story accurately
• Scope and drive overall platform features required to unlock new use case, channel partnerships, & commercial success in the Enterprise customer base
• Ensure complex infrastructure work (VPN configurations, multi-tenant patterns, integration partner requirements) is scoped clearly and investments are made with commercial need
• Partner with GTM & Customer Success to enable vendor customer growth (both new business and expansion)
• Contribute to use case development, customer segmentation, & field enablement to close high-value Enterprise vendor deals

Skills

• Minimum of 8+ years of Product Management experience in a B2B SaaS software company, ideally in the Healthcare technology space
• Track record shipping AI or ML-powered features from internal alpha through production — including defining rollout criteria, measuring success, and iterating
• Familiarity with LLMs, prompt engineering, and agentic architectures
• Technical depth sufficient to engage with engineering on API design, architecture decisions, and infrastructure constraints without needing everything translated
• Proven ability to drive a step change in the performance of a product and the value delivered to customers
• Strong communication and critical thinking skills to articulate complex issues clearly and drive progress in ambiguous or uncertain situations
• Balances day-to-day execution with strategic, long-term thinking, anticipating future possibilities and impacts on the business
• Builds consensus and gains commitment by providing sound rationale for recommendations that effectively address stakeholder needs and concerns, including C-Suite
• Uplevels how we work with a focus and interest in contributing to a strong product management culture
• Experience with healthcare data, clinical workflows, or health IT systems
• Familiarity with MCP (Model Context Protocol), agentic frameworks, or building AI tooling for developers
• Experience evaluating AI cost/quality tradeoffs at scale (latency, token cost, accuracy)
• Background at a healthcare interoperability company, EHR vendor, or health data platform
• Preferred: Jira, Confluence, Claude, Slack, Google suite, Productboard, Pendo

Benefits

• 100% remote first culture (must be based in the US)
• Unlimited Flexible Time Off
• 15+ Observed Holidays
• Rest & R^Charge days (guaranteed a 3-day weekend each month)
• R^Charge (6 weeks paid sabbatical + stipend)
• 401k match 50% for up to 8% on Day 1
• Medical/Dental/Vision Benefits on Day 1
• HSA & FSA, Life, Disability, Medical Travel & Employee Assistance Program
• Paid Parental Leave (16 weeks)
• Productivity Stipend & Wellness Fund
• Redox Issued MacBook
• Virtual and/or in-person Team & Company Events
• Stock Options
• Employee Referral Bonus Program

Company Overview