[Remote] Senior Account Manager - Retail (Remote Atlanta)

Note: The job is a remote job and is open to candidates in USA. Zebra Technologies is a community of innovators focused on creating smart solutions for their customers. They are seeking a Senior Account Manager who will be responsible for identifying and closing sales opportunities in the Retail vertical, leveraging relationships to drive sales of Zebra's product portfolio.

Responsibilities

• Identifying and closing sales opportunities for customers in the Retail vertical
• Developing and maintaining strong relationships with key customer contacts
• Cross-selling Zebra's product portfolio with an emphasis on next generation EAI Technology
• Using advanced domain/solutions knowledge to competitive advantage
• Providing input into development of business products/services
• Developing and adapting advanced sales strategies to unique customer needs
• Leading others in their development and providing input to policies and practices
• Developing business solutions and addressing financial issues for profitable revenue growth
• Solving complex problems requiring unique solutions
• Leading problem resolution and developing contingency plans
• Demonstrating wide latitude for decisive action impacting business initiatives
• Leading negotiations on complex deals with multiple decision makers
• Being responsible for revenue attainment and personal expenses

Skills

• Bachelors or equivalent experience
• 5 + years of B2B technology solution sales experience
• Experience selling technology solutions into the Retail vertical a requirement
• Must reside in the US, specifically in Atlanta, GA. 50% travel to be expected
• Technical Skills - Uses advanced domain/solutions knowledge to competitive advantage
• Knowledge of Zebra - Provides input into development of business products/services; understands and follows multi-business protocols
• Sales Skills - Develops and adapts advanced sales strategies to unique customer needs; creates customer partnerships
• Managerial Skills - Often leads others in their development; provides input to policies and practices
• Business Acumen - Develops business solutions and directly addresses financial issues resulting in profitable revenue growth for Zebra; able to coordinate and present complete, complex solutions that meet customer needs and beat competition
• Market/customer Knowledge - Acts as a resource to customers based on intimate knowledge of relevant industries and needs
• Nature of Problems Solved - Solves complex problems which may require unique solutions (e.g., unique applications of existing technologies) that are used across the business in similar situations
• Role in Addressing Problems - Leads problem resolution, identifies appropriate resources, develops contingency plans
• Complexity of Solutions - Typically medium to high complexity; has several complex projects, all which require unique coordination of technical resources; multi-country issues may be involved
• Level of Guidance - Demonstrates wide latitude for decisive action which could impact business initiatives/programs; exercises independent judgment within broadly defined practices/policies in selecting approach and technique
• Takes Direction From - Manager and Business Unit Directors
• Role - Often leads semi-formal teams or significant portions of a large permanent team
• Level of Customer Contact - Multiple decision makers and influencers for large deals with complexity
• Main Level of Interaction - Leads negotiations on complex deals which may be primarily technical, financial or both
• Required Knowledge of Customer - Industry strategies and customer positioning; customer financials and business drivers
• Business and Financial Impact - Responsible for revenue attainment, margins where appropriate, and personal expenses
• Relative Size and Scope - Average to high individual quota for business in like roles or strategic growth potential to be there within a year or two
• Types of Projects - Moderately complex deals with a few large, complex deals
• Strategic Impact for Zebra - High in near term; medium in mid-term
• Experience selling into and supporting large complex accounts highly desirable
• General understanding of selling through channel partners
• The ability to build relationships with key decision makers
• Must possess the ability to work in a fast-paced, high-pressure environment
• Ability to collaborate in more of a team-based approach vs independent sales process
• Possess a demonstrated eagerness to learn with a technical aptitude
• Ability to apply solution selling concepts to customer situations
• Excellent communication and interpersonal skills

Benefits

• In addition to base pay, Zebra offers this role an opportunity to earn variable compensation in the form of commission for achieving quota, at 67% , in accordance with the terms of the applicable sales incentive plan.
• Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent.
• We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings.
• We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.
• Additionally, all Zebra roles are eligible for cash incentive programs.
• For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement.
• In most other roles, the Zebra annual cash incentive program links Company and individual performance together.
• Some roles may also be eligible for long-term incentive equity awards.

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