[Remote] Operations Coordinator, Travel Industry
Note: The job is a remote job and is open to candidates in USA. Jetset World Travel is a host agency supporting independent travel advisors. They are seeking an Operations Coordinator to support the day-to-day operations of internal services, including invoicing, commission workflows, and administrative coordination.
Responsibilities
- Monitor and manage designated inboxes for booking confirmations, updates, and cancellations
- Review submissions for completeness and accuracy
- Enter and manage booking and commission data within internal systems
- Build and format itineraries based on advisor instructions using designated platforms
- Provide responsive support to advisors, including supplier portal access, account and systems troubleshooting, and researching solutions to uncommon problems
- Maintain organized file structures and documentation standards
- Track, log, and follow up on open items through completion within established turnaround standards
- Verify all entries against source documentation before submission
- Attend and participate in all scheduled team meetings and standing check ins
- Route requests and coordinate across internal workflows and external partners when needed
Skills
- Experience in operations, administrative coordination, or service execution
- Strong attention to detail and accuracy
- Ability to follow structured processes and workflows
- Ability to execute documented procedures exactly as written and verify work against source materials
- Consistent, dependable availability during scheduled hours, including standing meetings
- Resourceful problem solving when an issue falls outside documented processes
- Ability to manage multiple tasks and systems simultaneously
- Clear and professional written communication
- Ability to work independently with consistency and reliability
- Experience in travel, hospitality, or itinerary building
- Experience supporting a distributed or remote team
Company Overview