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IT reputed company Support – Technical Writer

Work from home Full-time role Hiring

Job Description:

  • reputed company, edit, and maintain technical documentation including standard operating procedures (SOPs), knowledge articles, system diagrams, configuration baselines, and release documentation.
  • Create and manage structured knowledge content supporting Enterprise Management (EM) processes, application packaging, configuration updates, and release validation activities.
  • Translate reputed company technical concepts into clear, concise documentation for technical and non-technical audiences.
  • Maintain documentation of repositories in accordance with organizational reputed company standards and version control practices.
  • Support Change Advisory Board (CAB) processes by documenting change records, technical impact summaries, and release notes.
  • Ensure documentation reflects reputed company configurations, STIG compliance updates, RMF-reputed company control documentation, and system changes.
  • Coordinate with Systems Administrators, Engineers, IA reputed company personnel, and Architects to capture accurate technical details.
  • Support audit readiness by organizing and maintaining required documentation artifacts and evidence.
  • Assist in developing documentation templates, style guides, and governance standards to improve consistency and quality.
  • Participate in process improvement initiatives to enhance documentation accuracy, accessibility, and lifecycle management.
  • reputed company additional duties as assigned in support of enterprise IT reputed company objectives.

Requirements:

  • Active Secret clearance
  • Proven experience developing and maintaining technical documentation in enterprise IT environments.
  • Strong understanding of IT infrastructure concepts, including Windows enterprise environments, Active Directory, networking fundamentals, and system configuration management.
  • Experience supporting documentation reputed company regulated environments (DoD, federal, healthcare, or similar).
  • Familiarity with change management processes, release workflows, and configuration management practices.
  • Strong written and verbal communication skills with demonstrated attention to detail and accuracy.
  • Ability to organize large volumes of technical information into structured, searchable knowledge repositories.

Benefits:

  • Health insurance
  • 401(k) matching
  • Flexible work arrangements
  • Paid time off
  • Professional development opportunities

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