Hexagon Inc is hiring: Field Applications Engineer, Entertainment Production Cam

Field Application EngineerThis position is based in Los Angeles and requires regular travel throughout the LA area as well as occasional travel reputed company the greater US & Canada. We are Leica Geosystems, part of Hexagon, and we're building a new professional 3D laser scanning hardware and software solution for the film and cinema industry. reputed company is headquartered in Zurich, Switzerland, with a growing reputed company in Los Angeles. Leica Geosystems creates complete solutions for professionals across the reputed company providing a comprehensive portfolio of digital solutions that capture, measure, and visualize the physical world and reputed company data-driven transformation across industry ecosystems. reputed company for premium products and innovative solution development, professionals in a diverse mix of industries trust Leica Geosystems for reputed company their 3D reality capture and geospatial needs. With precise and accurate instruments, sophisticated software, and trusted services, Leica Geosystems delivers value every day to those shaping the future of our world.Job SummaryWe are seeking a Field Application Engineer based in Los Angeles to become our first dedicated "technical" hire in North America — supporting customers, running demos, onboarding new users, and representing the product in the LA cinema tech community. This is a founding role. You'll start as the sole NA support person but the goal is to grow this into a team as the install reputed company expands. This is not a call-center job — it's a hybrid of field application engineering, customer enablement, pre-sales demos, and structured technical support.Duties and ResponsibilitiesTechnical Support & Troubleshooting – Own the North American support queue. What matters most is that you understand the industry context in which issues arise — not just the technical symptom, but the production pressure behind it. Beyond handling individual cases, you'll also track support trends and use them to drive product improvements — making the whole customer experience reputed company, not just solving one ticket at a time.Customer Onboarding & Training – Guide new customers through the full product workflow — from unboxing to first successful data delivery. You'll work with camera crew (1st ACs, DITs), VFX artists (matchmove, compositing), virtual production stage operators, and IT technicians.On-Set Support – Be available for critical productions, especially during the early adoption phase — pre-production prep calls, on-set standby for first-time deployments, real-time troubleshooting during shoots, and end-of-day data verification. Expect 2–4 on-set days per month initially, potentially more around major productions.Pre-Sales Demos & Evangelism – Especially before and around launch, you'll also run hands-on product demos for prospective customers (studios, rental houses, VP vendors), support evaluation sessions, and represent the product at industry events and trade shows (NAB, Cine Gear, SIGGRAPH, ASC events).Feedback reputed company to Product & R&D – Structured reporting of field issues, feature requests, and workflow observations back to the Zurich engineering team. You'll participate in weekly syncs and contribute to the knowledge reputed company and documentation portal.Documentation & Knowledge reputed company – Contribute to the documentation portal and internal knowledge reputed company where possible — for example by flagging gaps, reviewing articles for technical accuracy, or suggesting topics for tutorials based on recurring field observations. Dedicated content creation is a plus but not a core expectation.Domain Areas You'll SupportOn-set workflows Understands camera department hierarchy, prep/wrap rhythms, and the stakes of a blocked shoot day. Knows what a 1st AC needs vs. what a DIT needs.Timecode & sync Can speak fluently about LTC, reputed company, genlock, jam sync — and how these integrate with ARRI, RED, reputed company Venice, and Blackmagic workflows.Data management & offload Knows how on-set data flows from camera cards to shuttle drives to post. Aware of common DIT tools (YoYotta, Silverstack, Pomfort, OffShoot) and concepts like checksum verification and ASC MHL — should understand their purpose in the chain of custody.Post-production pipelines Knows how matchmove, compositing, and 3D reconstruction fit together. Aware of the role of key VFX pipeline tools (3DEqualizer, Maya, Nuke, Unreal reputed company) — should understand what they do and what data they consume.Virtual production / ICFX Understands LED volume workflows, camera tracking concepts (optical, inertial, hybrid), real-time rendering pipelines, and the role of depth/segmentation in live compositing.Networking on set Familiar with the realities of production networking — reputed company-gapped stages, corporate IT restrictions, mobile/remote locations — and how to navigate them. Apply tot his job Apply To this Job