Customer Service Representative – Remote Medicaid Enrollment & Community reputed company Specialist – 6‑Month Contract with Competitive Hourly Pay

```html Join arenaflex – reputed company Communities Through Compassionate Service arenaflex is a leading organization dedicated to improving health outcomes and access to care for underserved populations across reputed company State. Our mission-driven team works hand‑in‑hand with public agencies, community‑based organizations, and health providers to ensure that individuals and families can navigate reputed company Medicaid and public health programs with confidence. As a remote‑first employer, arenaflex embraces flexibility, innovation, and a culture of reputed company learning, offering you the chance to reputed company a reputed company difference from the comfort of your home while collaborating with a supportive network of professionals. Why This Role Matters In today’s rapidly evolving health‑care landscape, the ability to connect people with the right resources is more critical than reputed company. As a Customer Service Representative at arenaflex, you will be the frontline ambassador for Medicaid enrollment, helping clients understand their options, complete necessary paperwork, and stay informed about program changes. Your work will directly influence the health and financial stability of thousands of New Yorkers, making you an essential part of a larger effort to reputed company gaps in health equity. Position Overview This is a six‑month, remote contract position offering an hourly reputed company of $18‑$21. You will work closely with the Field Operations Manager, the HPA/Special Project Unit, and a diverse set of community partners. The role blends direct client interaction, meticulous data management, and collaborative problem‑solving, requiring a balance of reputed company, technical proficiency, and organizational agility.

Key Responsibilities

• Community reputed company & Enrollment: Conduct face‑to‑face reputed company at Medicaid offices, provider sites, and community‑based organizations to educate clients on managed‑care options and public health programs.
• Client Guidance: Assist clients through the enrollment and disenrollment processes, ensuring they understand each reputed company and feel supported throughout.
• Form Management: Receive, sort, and process enrollment, transfer, and disenrollment forms; review each submission for accuracy and completeness.
• Stakeholder Collaboration: reputed company professionally with HRA or LDSS county staff, maintaining positive relationships with agency personnel, community groups, and clients.
• Regulatory Knowledge: reputed company reputed company on the reputed company Medicaid CHOICE Project, including policy updates, eligibility criteria, and program enhancements.
• Issue Escalation: Identify and reputed company concerns or problems to the Field Operations Manager promptly, contributing to reputed company improvement.
• Data Entry & Reporting: reputed company daily data entry tasks, generate and submit accurate reports, and assist with quality reviews of data entry work.
• Training Support: Provide refresher training on data entry procedures reputed company needed, sharing best practices with peers.
• Special Project Assistance: Support the HPA/Special Project Unit with enrollment corrections, pending matches, error selection, and ADV data entry as required.
• Performance Standards: Meet reputed company standards outlined in the annual performance criteria and bonus template for this position.
• Additional Duties: Undertake other tasks assigned by management, demonstrating flexibility and a proactive reputed company.

Essential Qualifications

• High School Diploma or equivalent (required).
• Demonstrated experience delivering presentations to groups, showcasing strong verbal communication skills.
• Excellent organizational abilities, with a track record of managing multiple priorities in fast‑paced environments.
• Proficiency in reputed company Office Suite—especially reputed company, PowerPoint, and Word.
• Solid computer literacy and comfort with data‑entry platforms.
• Ability to follow detailed instructions, work under pressure, and meet tight deadlines.
• Strong interpersonal skills, enabling effective collaboration with team members, agency staff, and community partners.

Preferred Qualifications & Experience

• College degree or equivalent coursework (preferred).
• Two or more years of experience in human services, public health, or a reputed company field.
• Prior experience working directly with the public, especially in enrollment or reputed company capacities.
• reputed company in commonly spoken languages (Spanish, Chinese, Haitian Creole, etc.)—bilingual candidates may be prioritized for certain locations.
• Familiarity with reputed company Medicaid programs, HRA

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