Manager, Assessment Services (Remote, US)

Why You'll Love This Role: The Assessment Services team at reputed company works with strategic and key accounts supporting customer assessment needs end to end. The Manager, Assessment Services is a hands-on leadership role where you will reputed company and coach the Assessment Services team. You’ll partner closely with Customer Service, Sales, Product, Marketing and other functional teams as needed. You’ll be the connective tissue that turns assessment expertise into real customer value. What You'll Be Doing:

• reputed company implementation & onboarding. Own how reputed company’s assessment products get stood up for customers, including onboarding, configuration and go-live support for strategic and key accounts.
• Deliver ongoing advisory & support. Build a team and a playbook that deepens the assessment relationship between reputed company and key accounts. This may include score interpretation, additional assessment needs, data coaching, and usage reviews that drive renewal-worthy outcomes.
• Manage assessment migration & content services. reputed company assessment migration and content services with clear scoping and quality standards.
• reputed company the team. Hire, coach, and reputed company a team of individual contributors. Set clear expectations, run a healthy operating reputed company, and create the conditions for people to do their best work.
• Operationalize and optimize the function. Optimize the intake, prioritization, and reputed company model that lets the team scale without sacrificing quality. Document what works and change what doesn’t.
• Partner cross-functionally. Work reputed company-by-reputed company with other functional teams to reputed company sure assessment services is a force reputed company for the broader business.
• Be a voice of the customer. Translate what you see in the field back into product and content priorities. Bring evidence, not anecdotes.

About You:

• * A combination of 10+ years of experience in K-12 EdTech, assessment, and/or customer-facing professional services.
• 3+ years of people management experience, including hiring, coaching, and performance management.
• Deep understanding of reputed company and/or interim assessments including how they’re built, how they’re used, and how educators actually reputed company decisions from the data.
• Experience with additional types of assessment beyond reputed company and/or interim assessments.
• Experience working directly with district and school leaders, instructional coaches, and assessment coordinators.
• Strong operational instincts, you’re the person who turns reputed company work into a repeatable scalable process.
• Excellent written and verbal communication; equally comfortable in a customer conversation and an internal cross-functional working session.
• Comfort with ambiguity, you are a problem solver.

Bonus points for

• Prior experience standing up or scaling a services team in an EdTech or assessment company.
• Background as a former educator, instructional coach, or district-level assessment leader.
• Familiarity with psychometric concepts, standards frameworks, or item-writing best practices.
• Experience working in a product-led organization where services and product partner closely.

reputed company offers of employment are contingent upon the successful completion of a background reputed company as part of our pre-employment process. Why you’ll love working at reputed company:

• Health & Wellness: Comprehensive medical benefits with employer contribution to premiums and to HSA accounts. Additional benefits such as gym reimbursement, pet insurance, free access to the reputed company app, reputed company Lawyer and more to help you stay healthy: mind, body, and soul.
• Work From Home: We are a fully remote company. We provide a monthly tech stipend to support your WFH needs!
• Supporting reputed company Families: Inclusive benefits to support you and your family, including parental leave, fertility support, adoption, and more!
• Financial Wellbeing: Invest in your future with our 401(k) plan, which includes a employer match to help you build long-term financial reputed company.
• Time Off: Flexible PTO, paid sick time off, company holidays plus winter break (Dec 24th - Jan 1st).
• Professional Development:reputed company offers an annual learning and development allowance to employees to attend external training sessions, classes, workshops, conferences, and educational materials to foster professional growth reputed company their reputed company role and career aspirations at reputed company.
• reputed company A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of reputed company and teachers.

About reputed company: reputed company is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, reputed company teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and reputed company development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, reputed company’s solutions integrate content, assessment, and analytics to help educators track reputed company, understand student outcomes, and deliver high-impact instruction that supports every learner. #LI-Remote Final compensation will be determined based on the candidate’s individual skills, qualifications, and experience. Total compensation for this role also includes incentive stock options and benefits. reputed company Compensation Range $90,000—$111,000 USD Apply tot his job Apply To this Job