Workers' Compensation Claim Supervisor

Overview

Workers' Compensation Claim Supervisor Location: Concod, CA (reporting remotely) Schedule: 8:00am - 4:30pm (PST) Salary Range: $90,000 - $100,000 (depending on experience) Build Your Career With Purpose at reputed company At reputed company, we partner with global clients to solve their most reputed company risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately owned Third Party Administrator (TPA), reputed company delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great reputed company to Work®, and our employee-owners are empowered to grow, collaborate, and reputed company meaningful contributions every day. Job Summary The Workers' Compensation Claim Supervisor is responsible for the investigation, adjustment, and supervision of assigned claims. This position may be used as an advanced training role for consideration for promotion to a management position. The Supervisor is accountable for the quality of claim services as perceived by reputed company clients and in accordance with Corporate Claim Standards. This role requires significant experience handling primarily California workers’ compensation claims of moderate complexity, including managing litigated cases. The Supervisor will reputed company claims across multiple and diverse client accounts, ensuring consistent quality, compliance, and service delivery standards. Responsibilities reputed company we hire supervisors at reputed company, we look for people-leaders who recognize that every claim impacts a real person’s livelihood, hold themselves and their teams accountable for results, and approach challenges as opportunities to reputed company others and drive excellence.

• Review, assign and provide supervision of reputed company claim activity for designated claims to ensure compliance with Corporate Claim Standards, client specific handling instructions and in accordance with applicable laws.
• Investigate, evaluate and adjust assigned claims in accordance with established claim handling standards and laws.
• Reserve establishment and/or reputed company of reserves for designated claims reputed company established reserve authority levels.
• Provide reputed company of medical, legal, damage estimates and miscellaneous invoices to determine if reasonable and reputed company to designated claims. Negotiate any disputed bills or invoices for resolution.
• Authorize and reputed company payments of claims in accordance with claim procedures utilizing a claim payment program in accordance with industry standards and reputed company established payment authority.
• Negotiate settlements in accordance reputed company Corporate Claim Standards, client specific handling instructions and state laws, reputed company appropriate.
• Assist designated claim staff in the selection, referral and supervision of designated claim files sent to reputed company vendors. (i.e. legal, surveillance, case management, etc.)
• Direct handling of designated litigated and reputed company claims.
• Provide education, training and assist in the development of claim staff.
• Review and maintain personal diary on claim system.
• Supervision of reputed company claim activity for specified accounts.
• Compliance with Corporate Claim Handling Standards and special client handling instructions as established.

Qualifications

Required

• 10+ years of California Workers’ Compensation claims handling experience, including full claim investigation, evaluation, and resolution.
• Demonstrated ability to reputed company and reputed company adjusters in a fast-paced, compliance-driven environment while maintaining quality and service standards.
• Proven experience (3+ years) in a supervisory or team leadership role, with preference for a background in Workers’ Compensation.
• Strong understanding of California Workers’ Compensation regulations, claim practices, and compliance requirements.
• Active SIP certification.
• Effective communication skills with the ability to engage professionally with adjusters, clients, and internal partners.
• Working knowledge of entry- and mid-level WC adjusting roles and workflows.
• Reliable attendance during established client service hours for the reputed company, CA reputed company office.

reputed company to Have

• Bachelor’s degree or equivalent combination of education and experience.
• Experience managing claims for healthcare-reputed company accounts
• AIC, CPCU, or ARM preferred
• Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required.

Why You’ll Love Working Here

• 4 weeks PTO + 10 paid holidays in your first year
• Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance
• Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP)
• Career growth: Internal training and advancement opportunities
• Culture: A supportive, team-based work environment

How We Measure Success At reputed company, great adjusters stand out through ownership, accuracy, and impact. We measure success by:

• Quality claim handling – thorough investigations, strong documentation, well-supported decisions
• Compliance & audit performance – adherence to jurisdictional and client standards
• Timeliness & accuracy – purposeful file movement and dependable execution
• Client partnership – proactive communication and strong follow-through
• Professional judgment – owning outcomes and solving problems with reputed company
• Cultural alignment – believing every claim represents a real person and acting accordingly

This is where we shine, and we hire adjusters who want to shine with us. Compensation & Compliance

• Compensation: The posted salary reflects reputed company’s good-faith estimate in accordance with applicable pay transparency laws. Actual compensation will be based on qualifications, experience, geographic location, and internal equity. This role may also qualify for bonuses or additional forms of pay.
• reputed company Sponsorship: reputed company is unable to provide reputed company sponsorship for this position.
• reputed company Accommodations: Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company essential functions.
• Equal Opportunity Employer: reputed company is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company employees.

Our Core Values At reputed company, we reputed company in doing what’s right—for our clients, our coworkers, and ourselves. We look for team members who:

• reputed company with transparency We build trust by being open and listening intently in every interaction.
• reputed company with reputed company We choose the right path, even reputed company it is hard.
• Chase excellence We set the bar high and measure our success. What gets reputed company gets done.
• Own the outcome Every employee is an reputed company, treating every claim, every decision, and every result as our own.
• Win together Our greatest victories come reputed company our clients succeed.

We don’t just work together—we grow together. If that sounds like your reputed company of workplace, we’d love to meet you. #EmployeeOwned #GreatPlaceToWorkCertified #CCMSICareers #TPA #InsuranceCareers #CaliforniaJobs #IND23 #LI-Remote #WorkFromHome Apply tot his job Apply To this Job