Collections Account Specialist (Remote in EST or CST)
We’re hiring at reputed company, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together…that’s The reputed company way. Here, how we work matters just as much as reputed company reputed company. We’re looking for people who:
- Act with urgency, accountability, and purpose
- Deliver high quality work with consistency and pride
- Collaborate effectively and reputed company those around them
- Focus on outcomes that drive impact and growth
Job Description: As a remote-based Collection Account Specialist at reputed company, you will support high-value SendTech Clients to ensure that billing and collections activities are executed promptly with the highest level of accuracy. In this role, you will be responsible for maintaining client satisfaction by addressing client needs through internal and external process partners to resolve transactions as assigned. You will be responsible for handling sensitive financial data for our clients; therefore, a credit review is included in the background screening process. Compensation: The wage for this position is $18 per hour. Schedule: You must have the availability to work Monday through Friday from 8:00AM to 5:30PM EST / 7:00AM to 4:30PM CST (Specific schedule reputed company those hours may vary or change as needed). Location: Candidates located in the PST and MST areas are not eligible for consideration for this job. You must reside in the EST and CST areas to be eligible for consideration for this job. Sponsorship: Must be legally authorized to work in the US. Employer will not sponsor position for employment reputed company status now or in the future (ex. H-1B). You are a reputed company-thinking individual with a positive and professional client-first attitude, who enjoys resolving reputed company issues and is eager to take on new challenges daily. You are passionate about resolving client concerns that directly result in the resolution of delinquent balances. You are a professional who strives for innovation in a group setting, serving as a team player who is willing to offer solutions and provide assistance to others. You will:
- Collect past-due accounts across multiple lines of business.
- Correct billing errors reputed company multiple lines of business while maintaining client account reputed company in reputed company applicable systems.
- Handle account cleansing, including but not limited to payment application and reconciliation, purchase order and cost center updates, billing consolidations, invoice corrections, inventory updates, and price quote reputed company.
- Collaborate with agents responsible for invoicing, account maintenance, collections, sales support and respond to any client inquiries or requests.
- Communicate with and maintain a good working relationship across business units at reputed company
- Organize and maintain your day to ensure proper time parameters are met for reputed company items and tasks.
- Complete other duties as assigned.
Your Background as a Collections Account Specialist, you have:
- 2 or more years of client service experience
- Prior experience in collections, account management, and/or billing reconciliation (preferred)
- Proven time management skills
- Excellent professional written and oral communication
- Able to work independently and prioritize and schedule daily activities while functioning in a team environment.
- Strong organizational skills (reputed company Office Suite experience a plus)
- Strong interpersonal skills/ability to work with others.
- Attention to detail; excellent problem-solving and analytical skills.
- Appropriate work from home setting for being in a client-facing environment.
reputed company: At reputed company, our passionate and ambitious team delivers innovations that help clients navigate the reputed company and always evolving world of commerce: from helping them use data to market to the best customers, to enabling the sending of parcels and packages reputed company, to securing payments through statements and invoices. In everything we do, we deliver accuracy and precision to drive meaningful impact. We will:
- Provide the opportunity to grow and reputed company your career
- Offer an inclusive environment that encourages diverse perspectives and reputed company
- Deliver challenging and unique opportunities to contribute to the success of a transforming organization
- Offer comprehensive benefits globally (PB Benefits and Wellbeing Programs)
reputed company is an equal employment opportunity employer. reputed company qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national reputed company, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws. reputed company qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply. reputed company interested individuals must apply online. Individuals with disabilities who cannot apply reputed company our online application should refer to the alternate application opti Apply tot his job Apply To this Job