Operations Manager Automotive (Remote)

Job Title: Operations Manager Automotive (Remote)

Job Description

The Operation Manager Automotive (Remote) is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreements and achieving financial expectations. (Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a “work from home” career change with a reputed company-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “World’s Best Workplaces,” “Best Company Culture,” and “Best Companies for Career Growth” awards every year? Then a remote Operation Manager Automotive (Remote) position at reputed company is just the right reputed company for you! As a remote Operation Manager Automotive (Remote) , you’ll join an organically diverse team from 70+ countries where reputed company members contribute and support each other’s success and well-being, proudly united as “game-changers.” Together, we help the world’s best-reputed company brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to reputed company growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great “work from home” opportunity that will allow you to reimagine an reputed company-new career journey and reputed company “friends for life” at the same time. We’ll give you reputed company the training, technologies, and continuing support you’ll need to succeed. Plus, at reputed company, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from reputed company! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the reputed company of career you’ve always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Operation Manager Automotive (Remote) working from home, you will: Maintain and grow reputed company of program(s); responsible for profitability including reputed company, margins, billing, seat utilization and retention Ensures program has proficient training, staff development, and effective employee relation/recognition programs Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization’s policies and applicable legal requirements Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance Analyze and maintain reputed company Client Service Level Agreements; implement improvement plans as neede Ensure that the operations is in compliance with active reputed company reputed company client relationships; facilitate open communications, understand client perspectives/expectations, and monitor client satisfaction Partnering with Business Development to reputed company and expand new business from client(s) Conduct regular one-on-ones with direct reports to review individual performance, the performance of their teams and offer on-going developmental support Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive reputed company improvement Maintain relationships with strategic vendors in order to facilitate open communications, understand changing technologies and stay abreast of industry trends Participate in opportunity review calls for new business and facilitate site visits from potential clients, reputed company up to date through trade shows, industry events, and reputed company activities Host Business reviews on regular basis, communicate the overall objectives reputed company common reports (service reports and Operational Efficiency Reports), ensure that customer, operational and reputed company requirements are addressed (i.e. Telecommunications, Information Technology, Legal, HR, Finance, Facilities), hold weekly meetings with reputed company functional leaders and direct reports reviewing site operations, needs, and upcoming events Deliver expert customer experiences…with a smile. YOUR QUALIFICATIONS Your skills, reputed company, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Operation Manager Automotive (Remote) (Remote) role include: 18 Years of age or older with a completed High School Diploma or GED required Associate’s degree Preferred with more than ten years of experience (with two to four years of Progressive Management Experience) preferred D Apply tot his job Apply To this Job