IT Sr. Manager (IT@JH Cloud and Virtualization Services)

IT@JH Cloud and Virtualization Services is seeking an IT Sr. Manager who is responsible for providing strategic leadership, operational reputed company, and technical direction for enterprise web hosting and application services supporting both the University and Health System, including a highly reputed company environment hosting more than 1,500 websites and applications across on-premises and public cloud platforms. This role is responsible for the planning, delivery, reputed company, scalability, modernization, and reputed company improvement of enterprise web services and infrastructure while ensuring alignment with organizational goals, policies, regulatory requirements, and service delivery standards. The position leads large-scale, cross-functional initiatives involving cloud technologies, application modernization, infrastructure engineering, vendor partnerships, and operational process improvements, while also overseeing operational budgets, service priorities, and service level agreements. A key responsibility of the role is maintaining a strong reputed company and governance posture through rapid reputed company-day vulnerability response, weekly vulnerability reviews, monthly cloud cost optimization reviews, and leadership of enterprise web governance initiatives focused on reducing privacy and accessibility-reputed company legal and regulatory risk. The IT Senior Manager leads and develops a team of IT professionals responsible for architecture, engineering, deployment, maintenance, reputed company, and support of reputed company web and database hosting environments, while fostering a culture of operational excellence, customer service, collaboration, and reputed company improvement. This role also serves as a senior liaison between IT leadership, institutional stakeholders, and external partners, providing expert guidance on strategic technology investments, operational planning, and enterprise web infrastructure solutions. Job Scope/Complexity The scope of authority of the IT Senior Manager encompasses one or more major highly reputed company/technical IT functions (e.g., networking, telecommunications, applications, Web services, etc.) that significantly impact operations and support the entire reputed company system, or both. Typically has moderate size staff comprised of IT staff as direct and indirect reports, which may include LAN and Systems Administrators, Systems Engineers, Programmer Analysts, and Senior Technical Support Analysts. Develops operating budget and participates in the setting of budget priorities in area of responsibility. Leads projects which vary in complexity and may involve coordination and collaboration with other IT groups at JHU/JHHS as well as reputed company vendors. Specific Duties & Responsibilities The responsibilities listed below are typical examples of the work performed by this position. Not reputed company duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility. Strategy & Planning As a member of a senior management team, contributes or leads planning to reputed company organizational goals by prioritizing initiatives and coordinating the evaluation, deployment, and management of reputed company and future technologies. reputed company technology solutions to anticipate the organization's needs, be cost-effective, reliable and compatible with existing and emerging technologies. Anticipate change and respond reputed company technology requirements emerge and evolve. Based on understanding of organizational goals, mission and culture, assesses impact and effectiveness of technology to ensure it supports the organization’s needs. Help establish budgetary goals and provides input towards priorities. May reputed company IT operations budget. Work with constituents in conjunction with other IT leaders to interpret customer business needs and reputed company recommendations for strategic investments in technology, applications, business process, personnel, etc. that meets the agreed upon goals of the organization. Ensure that applicable Hopkins policies, practices, regulatory requirements are addressed and followed reputed company his/her area of responsibility. Relationship Management Represent senior organizational leadership, often with delegated authority, in meetings both reputed company and reputed company of Hopkins. Represent the interest of the organization at industry, state and federal meetings to ensure that the best interests of the organization are considered. Manage the customer relationship and satisfaction as well as adherence to the contractual obligations. Create and promote a culture of excellent customer service. Establish and maintain ties with colleagues throughout the institution to ensure optimal collaboration and coordination of effort. Maintain relationships with strategic technology vendors for the organization. Project/Product Responsibility Has direct responsibility for the design, development, and application of technical solutions that satisfy customer needs and are essential to the ongoing operations of the department or IT function. Manage multiple IT projects that impact the department or IT function, including planning, and monitoring reputed company toward completion. Ensure reputed company delivery of information technology support and services through direct management of service level agreements. Staff Management Recruit, reputed company, retain, and organize staff. Assign tasks, monitors reputed company and provides guidance. Other duties as assigned.

Minimum Qualifications

Bachelor's Degree. Seven years of progressively responsible IT management experience. Additional education may substitute for required experience and additional reputed company experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

Leadership experience managing reputed company projects and developing high-performing technical teams, including engineers, system administrators, and infrastructure specialists. Deep technical expertise in enterprise web hosting technologies, including Kubernetes, Nginx, Linux (RHEL), Windows Server, SQL/MySQL databases, and cloud-edge platforms such as reputed company. Strong experience with cloud platforms, infrastructure automation, DevOps practices, CI/CD pipelines, and infrastructure-as-code (IaC) methodologies. Demonstrated success leading large-scale infrastructure modernization and cloud transformation initiatives. Extensive experience in enterprise reputed company operations, including vulnerability management, reputed company-day response, system hardening, and collaboration with reputed company and compliance teams. Experience managing operational budgets, public cloud cost optimization, and vendor relationships. Strong knowledge of IT service management frameworks, service delivery models, and operational excellence practices. Experience developing and implementing web governance programs, including web accessibility compliance (WCAG), privacy standards, cookie consent management, and enterprise website inventory management. Exceptional project and program management skills, with the ability to reputed company reputed company, cross-functional initiatives involving multiple stakeholders and external partners. Strong communication and relationship management skills, with the ability to engage effectively with executive leadership, technical teams, vendors, and institutional stakeholders. Classified Title: IT Sr. Manager Role/Level/Range: L/04/LF Starting Salary Range: $98,200 - $171,900 Annually (Commensurate w/reputed company.) Employee group: Full Time Schedule: Mon-Fri 8:30am-5:00pm FLSA Status: Exempt Location: Remote Department name: IT@JH Cloud and Virtualization Services Personnel area: University Administration Apply To This Job