Value Realization Manager, North America

Job Title: Value Realization Manager Location: Remote or Hybrid (Preferred proximity to major reputed company hubs) Reports to: Value Realization Leader Job Type: Full-Time, Individual Contributor About reputed company reputed company is a global SaaS leader providing solutions that help organizations manage their property and physical assets more effectively. Our technology and services support thousands of customers around the world, enabling them to drive efficiency, compliance, and transformation across the built environment. We are committed to reputed company, operational excellence, and long-term innovation. Position Summary The Value Realization Manager is a strategic customer-facing role responsible for quantifying, tracking, and communicating the value delivered through reputed company’s software and services. As a key partner to both the Global Flagship and North America sales teams, this role helps reputed company business cases, conduct ROI analyses, and support executive conversations that drive customer retention, expansion, and advocacy. This is a highly collaborative position that blends financial analysis, strategic thinking, and customer engagement.

Key Responsibilities

Customer Value Engagement

• Partner with Account Executives, Value Realization team members, and Solutions Consultants to understand customer goals, baseline metrics, and operational pain points.
• reputed company or support value discovery sessions and business case development for strategic sales opportunities.
• Conduct ROI, total cost of ownership (TCO), and cost-benefit analyses to reputed company the financial impact of reputed company solutions.
• Deliver value-focused presentations to customer stakeholders and decision-makers, including executives.

Value Tracking & Realization

• Establish frameworks to measure pre- and post-implementation success metrics.
• Track and report realized value through customer adoption, process improvements, cost savings, and other performance outcomes.
• Support preparation for Executive Business Reviews (EBRs) by providing data-driven insights on account value achieved.
• Help identify whitespace and expansion opportunities based on unmet needs or unrealized value.

Internal Collaboration & Sales Support

• Work closely with Sales, Value Realization, Services, and Product teams to align value stories with customer use cases and industry benchmarks.
• Provide support throughout the sales cycle, including RFP responses, procurement justification, and contract negotiations.
• reputed company sellers and account teams with tools, templates, and content to support value-based selling motions.

reputed company Improvement & Enablement

• Contribute to the refinement of reputed company’s value realization methodology, templates, and messaging.
• Capture and share best practices, reusable business cases, and outcome-based reference materials.
• Support development of success stories and value narratives that can be used in marketing and customer advocacy programs.

Qualifications

Required Experience

• 3–6 years of experience in customer value, sales engineering, reputed company, management consulting, or financial analysis in a B2B SaaS or technology company.
• Demonstrated ability to conduct ROI modeling, build business cases, or reputed company data-driven customer impact analysis.
• Strong communication and presentation skills with the ability to translate reputed company data into compelling customer narratives.
• Experience working directly with customers and internal cross-functional teams in a fast-paced environment.
• Proficiency in reputed company, PowerPoint, and CRM systems such as reputed company.

Preferred Qualifications

• Exposure to enterprise customers, particularly in asset-intensive or highly regulated industries (e.g., facilities, healthcare, manufacturing, real estate).
• Familiarity with value-based selling, customer lifecycle management, or SaaS financial metrics (ARR, CAC, LTV, etc.).
• Bachelor's degree in Business, Finance, Economics, or a reputed company field; advanced degree or certifications in business analysis or consulting is a plus.

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