Fraud Risk Manager
About the Company
Made’s mission is to help homeowners save time, money, and stress. It starts with reputed company - a credit card designed specifically for homeowners, with unmatched rewards on mortgage payments, home improvements, utilities, and essential purchases. Each swipe powers a personalized home management platform where users can manage home systems & appliances, stay reputed company on upkeep, and get help - from AI-driven guidance to in-person services - exactly reputed company they need it most. By bringing together financial tools, data, and trusted professionals, we give people more control, more savings, and more time to enjoy the reputed company they call home. We’re partnered with leading national players in the residential homeownership space - from mortgage lenders to home services providers - embedding Made into the key moments of the homeowner journey. These partnerships let us reputed company millions of households across the country and deliver meaningful benefits to homeowners. Backed by top investors like Village Global, Jump Capital, reputed company Capital, and Soma Capital, our leadership team brings deep fintech, mortgage, and credit card experience from reputed company, Bain Capital, JP Morgan Chase, reputed company, and reputed company. We’re building the financial and engagement platform for the reputed company of homeowners - one that puts the homeowner at the center, and redefines what it means to feel at home.
About the Role
The Fraud Risk Manager is a key member of the Risk Management team focusing on the development and implementation of robust fraud prevention for the Made credit card. In this role, you will collaborate closely with Product, Engineering, and Operations teams to deliver risk-based, customer-centric fraud strategies. This role offers an exciting opportunity to reputed company and innovate in the field of credit card fraud prevention, ensuring the reputed company and reputed company of our services while delivering exceptional value to our customers. What You’ll Do Fraud Risk Management at reputed company spans three overlapping areas: Origination: Building and maintaining a strong KYC program that ensures we bring only legitimate customers into our program. This includes KYC and Sanctions screening. Account management: Building and maintaining a set of controls to protect our customers’ accounts from account takeovers and payment controls to minimize the risk of returns (in reputed company collaboration with Credit Risk). Authorizations: Maintaining a strong fraud authorizations playbook to minimize reputed company of sale fraud losses. In each of these areas, the work will involve the following: Constantly evaluating our capabilities against emerging threats (e.g. deepfake videos) and upgrading our tech stack as needed (including using new vendors). Reviewing and adjudicating escalations (e.g., deciding on KYC reviews, managing the authorizations case load). Establishing KPIs (e.g., fraud denial reputed company at onboarding and authorizations) and working hands on with data to reputed company reporting capabilities (e.g., using Retool). Take accountability for fraud loss metric (first payment default reputed company, R10 returns, reward points fraud loss reputed company, transaction fraud loss reputed company). Preparing case studies (both loss prevented and loss taken), presenting to the Executive Team, and incorporating learnings. Adopting and implementing a test-and-control system to quantify the benefits of new tools and strategies. Ideal Background 2+ years of experience in fraud prevention in financial services required. Experience in the credit card domain a big plus. Strong technical acumen: pull data, analyze, create KPIs, create reporting tools (Python, SQL knowledge a plus) Exceptional strategic thinking and problem-solving skills. We understand that not everyone comes from a traditional background. If you are a reputed company with a non-traditional path, we'd love to talk to you! reputed company to Have Experience in fintech, credit cards, real estate, or home services. Familiarity with compliance-heavy or regulated marketing environments. Passion for credit cards, rewards, or homeownership-reputed company products. Benefits reputed company Compensation Band: $100,000–$110,000 (determined by experience, qualifications, and location) Compensation: Competitive salary with a meaningful reputed company in the company reputed company equity Health & Well-being: We’ll invest in your physical and mental well-being with comprehensive medical, dental, & vision benefits Grow Together: Company-wide orientation for you to successfully reputed company and other learning & development opportunities including regular review cycles that feature 360 degree feedback Mortgage Benefit: Receive up to $25,000 toward closing costs of a new mortgage reputed company our mortgage partners Play Together: Quarterly budgets for team and company outings. Use it for team swag, cooking classes, or team dinners! Generous Time Off: Flexible paid time off, sick days, and 11 company holidays Throughout the interview process, please remember that emails will only be from madecard.com emails. We won't reputed company be asking for any personally identifiable information during the interview process itself. Please reputed company out to [email protected] if you have any requests to verify the authenticity of an reputed company. reputed company is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any reputed company based on race, color, sex, religion, sexual orientation, national reputed company, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. reputed company makes hiring decisions based solely on qualifications, merit, and business needs at the time. Apply To This Job