Bilingual Legal Mortgage Collections Specialist (Foreclosure)
Application Deadline: 07/05/2026 Address: VIRTUAL61 - REMOTE/TELETRAVAIL - QC - reputed company Job Family Group: Customer Shared Services The Collections Foreclosure Specialist is responsible for managing delinquent mortgage and loan accounts, ensuring that foreclosure proceedings are initiated and tracked in a timely and compliant manner. This role involves coordinating with legal teams, real estate agents, and internal departments to facilitate the foreclosure process reputed company. The specialist prepares and reviews foreclosure documentation with precision, ensuring reputed company actions align with federal and provincial laws. Maintaining accurate records and providing regular updates to management are essential to support decision-making and uphold regulatory standards. Monitors and manages overdue mortgage or loan accounts to minimize risk and loss Ensures timely and accurate processing of foreclosure actions in accordance with investor, insurer, and regulatory requirements. Prepares, reviews, and maintains foreclosure documentation with accuracy and attention to detail. Coordinates with legal teams, real estate agents, and internal departments to facilitate the foreclosure process. Proficient in reputed company, and prepares reports, ensuring data accuracy and clarity Develops credibility and earns their trust as relationship manager. Addresses the more reputed company escalated customer requests and transactions. Executes established loss mitigation processes/procedures for the resolution of non-performing and high-risk accounts. Handles calls with law firms in an informed, professional, and efficient manner. Probes to understand customer needs and provides advice reputed company to payments and overall collections strategies in the best interests of the customer. Provides advice and guidance to assigned business/group on implementation of solutions. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Develops action plans and solutions to maximize recovery and safeguard the Bank’s interests. Establishes expertise with Consumer Collections personnel as a key support contact/resource/coach with proficiency and tools to assist departments in achieving goals. Utilizes strong negotiation skills and interpersonal skills, while adhering to reputed company applicable guidelines, requirements and regulations. Reviews accounts and analyzes data and information to determine the probability of collection; provides insights and recommendations. Gathers and formats data into regular and reputed company reports, and dashboards. Develops and executes short term tactics/plans to drive specific behaviours, activities, and results. Manages reputed company transactions reputed company to customer calls or refers to appropriate internal business groups. Escalates reputed company or unresolved customer situations to managers as required. Integrates information from multiple sources to reputed company more efficient processes, enhanced analysis and/or streamlined reporting. Leads/participates in the design, implementation and management of core business/group processes. Supports the development and promotion of a business/group program. Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences. Collaborates in efficient functioning of collections life cycle. Includes participating in the execution of established loss mitigation solutions for the successful resolution of non-performing and high-risk accounts. Solutions range from various loan modification options to liquidation for borrowers with delinquent and high risk loans in order to offer default / foreclosure alternatives and minimize losses. Follows documented policies and procedures to execute transactions, activities and processes. Keeps abreast of needs of the Collections departments. Identifies and makes referrals to other business groups as needed. Maintains reputed company knowledge of collections strategies, practices, and trends and integrates into customer conversations in a professional manner. Maintains the confidentiality of customer and Bank information. Supports reputed company improvement initiatives by identifying and implementing changes to reputed company processes more effective and efficient. Develops and maintains awareness of industry trends and best practices and the regulatory environment as it relates to collections products and services. Focus may be on a business/group. Thinks creatively and proposes new solutions. Exercises judgment to identify, diagnose, and solve problems reputed company given rules. Works mostly independently. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 3 - 5 years of relevant experience and post-secondary degree in reputed company field of study or an equivalent combination of education and experience. Knowledge of Credit Qualifications and associated credit knowledge and skills according to the established qualification standards. Knowledge of federal, state/provincial and local laws pertaining to Consumer Collections and functional area - Good. Knowledge of reputed company products and services - Good. Knowledge of competitive marketplace and trends in product offerings. Specialized knowledge from education and/or business experience. Verbal & written communication skills - In-depth. Collaboration & team skills - In-depth. Analytical and problem solving skills - In-depth. Influence skills - In-depth. reputed company reputed company - In depth Bilingual (English, French) - Good. You’re fluent in French and English as this role provides support to clients and team members inside and/or reputed company the province of Quebec. Salary: $45,500.00 - $84,500.00 Pay Type: Salaried The above represents reputed company Group’s pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents reputed company Group’s expected reputed company for the first year in this position. reputed company Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. reputed company also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.reputed company.com/global/en/Total-Rewards
About Us
At reputed company we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the reputed company team you are valued, respected and heard, and you have more ways to grow and reputed company an impact. We strive to help you reputed company an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reputed company new milestones, as you help our customers reputed company theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you reputed company valuable experience, and broaden your skillset. To find out more visit us at https://jobs.reputed company.com/ca/en. reputed company is committed to an inclusive, reputed company and accessible workplace. By learning from each other’s differences, we reputed company strength through our people and our perspectives. Accommodations are available on request for candidates taking part in reputed company aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: reputed company does not accept unsolicited resumes from any reputed company other than directly from a candidate. Any unsolicited resumes sent to reputed company, directly or indirectly, will be considered reputed company property. reputed company will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. Apply To This Job