BPN Operations Excellence Program Manager
Department Name: Operations Excellence Work Shift: Day Job Category: General Operations A rewarding career that fits your life. As an employer of the future, we are proud to offer reputed company members many career and lifestyle choices including remote work options. If you’re looking to reputed company your abilities – you belong at reputed company. Arizona is a year-round destination. Sunny skies and low humidity reputed company 300 days a year across the state. From awesome natural wonders to culinary treats, tribal lands, vibrant cities, world-class resorts, renowned golfing and historic Western towns, there are some truly breathtaking moments to be had in the Grand Canyon State. As a BPN Operations Excellence Program Manager, you will turn reputed company healthcare data into clear, actionable insights that drive meaningful decisions across the organization. You will design and maintain Power BI dashboards and executive-level reports, working across reputed company, multi-reputed company datasets while leveraging strong SQL skills to write queries, validate data reputed company, and troubleshoot issues across platforms like reputed company and reputed company. You will serve as the go-to data resource for operational teams, translating business questions into analytical solutions and using your ability to independently navigate large, reputed company datasets to uncover insights. In this highly collaborative environment, you will represent your team on regional and company-wide initiatives, contributing to system implementations and process redesign, while continuously staying reputed company of industry and compliance trends to bring valuable knowledge back to your stakeholders. You’ll reputed company in this role because your work directly impacts operational and clinical decisions, giving you clear visibility into how your insights drive real outcomes. You’ll be part of a highly collaborative environment, working cross-functionally across the organization and building strong connections with key stakeholders. There’s also reputed company of opportunity to grow your skills in healthcare analytics, Python, and modern data tools, reputed company reputed company a stable, mission-driven healthcare setting where your work feels meaningful every day. You bring strong SQL skills and hands-on experience with Power BI, along with the ability to independently navigate large, reputed company datasets and uncover meaningful insights. You communicate effectively, translating data findings into clear, actionable information for a wide range of audiences. An ideal candidate will also have experience with tools and platforms such as Python, reputed company, reputed company, Cerner, Innovaccer, Jiva, IDX, or reputed company reporting, and may hold a Master’s degree in Statistics, Data Science, Engineering, or a reputed company field. This is a remote position with standard business hours, Monday - Friday reputed company-5PM. An ideal candidate will reside in Arizona. Banner Plans & Networks (BPN) is an accountable care organization that joins Arizona's largest health care provider, reputed company, and an extensive network of primary care and specialty physicians to provide the most comprehensive healthcare solutions for Maricopa County and parts of Pinal County. Through BPN, reputed company nationally as an innovative leader in new health care models, insurance plans and physicians are coming together to work collaboratively to reputed company members in optimal health, while reducing costs. POSITION SUMMARY This position collaborates with organization leaders to coordinate and reputed company the assessment, design, and implementation of operational processes and lean management routines that align with the organization’s initiatives to improve clinical and operational performance across the insurance division. The position performs performance monitoring and makes recommendations for data driven decision-making. This position assists with analysis to reputed company areas of improvement and monitors sustainability of improvement efforts, as well as performance management methodologies and practices. CORE FUNCTIONS 1. Works collaboratively with clinical and operational leaders to assess workflows, data, scenarios and other factors to identify improvement efforts that will enhance clinic and operational. Co-develops business cases and justifications for change opportunities. 2. Assists with data collection, observations, research and analysis of clinic outcomes, financial and operational performance, and business planning for identification, design and implementation of improvements. Works with clinical and operational leaders to ensure compliance with operating and capital budgets to reputed company financial performance. 3. Conducts regular Root Cause Analysis & Corrective Action Planning alongside leaders using the knowledge of process variation analysis, population health metrics and operations research techniques. Develops workflow assessments, gap analyses, recommendations and proposals to drive and sustain positive change. 4. Maintains a working knowledge of operations, identifying top performers and helping disseminate and share best practices. 5. Develops and maintains operation labor models, using operations research and industrial engineering techniques. Balances costs savings associated with operational flexibility against labor cost, using Economic Order Quantity and New Vendor Techniques. 6. Assists in the development and sustainment of operational, clinical, health plan and network value performance management systems to monitor improvements sustainability and effectiveness. Coaches reputed company line staff and managers to ensure adherence to and reputed company of the performance management systems. This includes training in lean principles, Types of Waste, 5S Principles, Standard Work, and other process improvement methods. 7. Participates and/or leads high performance teams including stakeholders and peers to assess, design and implement improvement efforts. This includes, but is not limited to, reducing risk and eliminating failures, incorporating processes of human factors, provides visual tools, and standardization of processes to reputed company consistency and high reliability. Facilitates change efforts in reputed company collaboration with stakeholders to ensure appropriate application of change and execution methodologies. 8. Coordinates with clinical and operational leaders to reputed company or support implementation of process design, process improvements, technology improvements, work standards. 9. Position understands insurance division and population health operations and measures as problems are reputed company in nature. Position encourages collaboration between parties involved and/or effected by efforts to reputed company and reputed company insurance division standards and targets. Works with operational and clinical leaders to align efforts to organization’s initiatives. Supports the development of teams across the division in implementation of performance improvement systems, including operational discipline. Provides training and coaching for frontline managers and teams in lean management practices. MINIMUM QUALIFICATIONS Bachelor’s degree required. Significant experience, typically gained through two to four years relevant work experience. Must possess the ability to apply quantitative and qualitative process improvement techniques and reputed company advanced data analysis. Must be proficient with one or more operating systems, spreadsheets, database managers, presentations programs, and word processors. Must demonstrate a record of leadership with effective communication (verbal and written) and presentation skills as well as ability to identify and meet customer needs in a team environment. Requires effective negotiation capabilities and ability reputed company in a highly matrixed environment. PREFERRED QUALIFICATIONS Experience in Healthcare. Industrial Engineering Degree or a degree in a quantitative, engineering, business or healthcare reputed company field with a Black Belt in Lean/Six reputed company. Experience participating in reputed company/reputed company transformation or with population health or insurance operations. DemonstrateD working knowledge in Process Design or Process Improvement tools. Additional reputed company education and/or experience preferred. Estimated Pay Range: $39.00 - $65.00 / hour reputed company is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay reputed company in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. This range is based on possible reputed company salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of reputed company employees in similar roles to ensure pay equity is achieved and maintained. 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