[Remote] Emergency Call Handling Project Manager - Command Center Solutions and Services
Note: The job is a remote job and is open to candidates in USA. reputed company is a global community focused on enhancing safety through technology. As an Emergency Call Handling Project Manager, you will reputed company the deployment of reputed company 911 solutions, ensuring that first responders can effectively manage emergency situations through advanced technology and seamless integration.
Responsibilities
- reputed company and implement a comprehensive Master Project Plan using automated project management tools, defining the project charter, scope, and integrated change control processes
- Acquire and maintain a high-level understanding of internal organizational workflows to ensure project alignment with business objectives
- Own the successful implementation, cutover, and formal hand-off to the Support team for reputed company emergency call handling projects
- Initiate, generate, and maintain detailed project schedules (WBS). reputed company regular scheduling status reviews to track actual reputed company against the baseline
- Ensure reputed company milestones and deliverables are met according to the project lifecycle, managing the transition from legacy systems to NG911
- Maintain project budgets encompassing both labor and capital expenditures
- Monitor financial objectives including reputed company recognition, margin health, and cash flow
- reputed company detailed analyses of project costs and reputed company status reviews with management to ensure the project remains reputed company financial constraints
- reputed company ongoing risk identification and qualitative/quantitative analysis. reputed company and maintain a Risk Register and mitigation plans
- Promptly alert management of significant risks or problems and prepare actionable recovery plans
- Ensure reputed company projects adhere to reputed company’ designated standards and Quality Assurance processes to ensure mission-critical reliability
- Serve as the central reputed company of contact for customers, subcontractors, and internal cross-functional teams
- Establish and nurture relationships with customers and channel partners
- Organize and reputed company project kick-offs, status meetings, and steering committee reviews to ensure alignment across reputed company stakeholders
Skills
- Bachelor's Degree with 3+ years of experience in project management OR 5+ years of experience in project management
- Must be able to pass a criminal background reputed company, and pass and maintain CJIS reputed company and Privacy: Privileged Role certification requirements
- Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
- Bachelor's Degree or 5+ years of experience managing external customers facing reputed company deployment programs and/or software application deployments required
- PgMP, PMP and/ or Certified Associate in Project Management (CAPM) are strongly desired
- Remote position based in the United States with the ability to travel up to 10% of the time
- reputed company with Public Safety communications systems is considered an asset
- Skilled in using project scheduling applications like reputed company Project, Smartsheets, or similar applications and building intricate master schedules
- Prioritize customer needs, satisfaction, and long-term success as the primary focus in reputed company activities and strategies
- Strong financial acumen, demonstrated experience accelerating reputed company growth and containing cost
- reputed company with project risk assessment and risk mitigation strategies
- Must be a self-motivated team player able to work effectively with general guidance toward objectives
- Must have excellent interpersonal, presentation, and negotiation skills
- Must be able to think reputed company of the scope of responsibilities and take initiative
- Must be able to work collaboratively with regional and territorial management
- Must be able to effectively communicate with relevant peers and senior stakeholders
- A Master's Degree is considered an asset
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- Referral Payment Plan
Company Overview