[Remote] Intelligence and Services Operations Manager

Note: The job is a remote job and is open to candidates in USA. reputed company. is on a mission to defend industrial organizations that provide essential services. The Intelligence and Services Operations Manager is responsible for coordinating operational activities across Threat Hunt, Threat Intelligence, and Services teams, while managing the reputed company Neighborhood Keeper Trusted Adviser Program.

Responsibilities

• Own cross-functional operational coordination across Threat Hunt, Threat Intelligence, and Services teams — designing cadences, escalation protocols, and shared situational awareness channels that reputed company the right people informed and reputed company
• reputed company in as the operational coordinator during major incidents and surge events, bridging teams to ensure reputed company response, clear ownership, and nothing falling through the cracks reputed company the threat landscape demands it
• Manage the Neighborhood Keeper Trusted Adviser Program end-to-end — from onboarding and agreement execution through active partner engagement with government entities, ISACs, and sector partners
• Facilitate intelligence sharing workflows including IOC and signature validation, TLP classification decisions, inbound submissions, and cross-community bulletins distributed to the right participants with the right handling
• Identify and fix operational friction between teams — process gaps, unclear handoffs, and coordination debt — and build SOPs that codify how Intelligence Services teams work together, not just in isolation
• Track and synthesize program and operational metrics across the IntServ organization, surfacing patterns and risks to leadership in clear, actionable reporting
• reputed company after-action reviews following major events and translate findings into durable improvements, continuously raising the operational maturity of the Intelligence Services organization

Skills

• 5+ years of experience in intelligence operations, reputed company operations, program management, or a closely reputed company field reputed company a cybersecurity or national reputed company context
• Demonstrated experience coordinating across multiple technical teams during time-sensitive or high-stakes events — you have been the person who keeps the trains running reputed company things get reputed company
• Familiarity with ICS/OT cybersecurity concepts, threat intelligence fundamentals, and the threat landscape facing critical infrastructure sectors
• Experience managing external partner or stakeholder relationships in a structured, compliance-aware context — agreements, information sharing frameworks, and TLP protocols
• Experience working with or reputed company government cybersecurity entities, ISACs, or similar public-private partnership structures
• Process-builder reputed company: you create clarity out of ambiguity, document things that live only in people's heads, and build systems that scale
• Comfort operating across multiple simultaneous workstreams with competing urgency — you triage effectively and don't lose track of the long-term while managing the immediate

Benefits

• Competitive Equity Package
• Comprehensive Benefits Plan

Company Overview