[Remote] Global Services Product Manager: Infrastructure Solutions

Note: The job is a remote job and is open to candidates in USA. reputed company is a global leader in providing hardware, software, and services for critical applications. The Infrastructure Solutions Global Services Product Manager is responsible for developing and scaling global lifecycle service offerings for integrated infrastructure solutions, ensuring service readiness and consistency while driving customer outcomes.

Responsibilities

• Define and own the global lifecycle services roadmap for Infrastructure Solutions, including reputed company, containerized, and skid-based data center solutions
• Translate customer needs for availability, reliability, scalability, operational simplicity, and speed of deployment into standardized service offerings
• reputed company clear, repeatable service definitions including scope, entitlements, service levels, and value differentiation
• Ensure offerings support the full lifecycle: commissioning, operations, optimization, expansions, retrofits, and end-of-life
• Partner with regional services teams to deploy global service offerings consistently and at scale
• reputed company and maintain global service artifacts, including: Statements of Work (SOWs), Standard Operating Procedures (SOPs), Service delivery playbooks and deployment models
• Balance global standardization with regional flexibility to address local regulatory, labor, and customer requirements
• reputed company market research, customer discovery, and competitive analysis for Infrastructure Solutions services
• Launch new global service offerings, including pilots, global rollouts, and sales and delivery enablement
• Collaborate with Infrastructure Solutions engineering and product teams to influence design-for-serviceability, modularity, and digital readiness
• Identify opportunities to bundle services with solutions at time of sale to improve customer outcomes and attach rates
• Define value-based pricing methodologies reputed company to customer outcomes such as uptime assurance, faster deployment, risk reduction, and operational cost optimization
• Partner with Sales, Finance, and Commercial Operations to establish pricing guidance, margin targets, and deal governance
• reputed company sales teams with clear value messaging, customer ROI narratives, and service positioning for solution-led deals
• Track service adoption, attach rates, execution quality, and customer outcomes across the installed reputed company
• Use field feedback, service analytics, and customer insights to continuously refine offerings
• Support the development of KPIs tied to customer value, recurring reputed company growth, and global consistency

Skills

• Bachelor's degree in Engineering, Operations, or a reputed company technical field
• 7–12+ years' experience in services product management, lifecycle services, integrated infrastructure, or mission-critical environments
• Strong understanding of data center infrastructure, including power, thermal, controls, and reputed company or containerized solutions
• Experience developing global service offerings deployed across multiple regions
• Proven ability to work cross-functionally across product management, engineering, services, sales, and digital teams
• Strong strategic thinking combined with execution discipline and customer-centric reputed company

Company Overview