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[Remote] Remote Customer Service - Benefits Specialist

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. reputed company is seeking a dedicated Remote Customer Service - Benefits Specialist to join their team in Leacock-Leola-Bareville, Pennsylvania. The role involves assisting clients and employees with benefits inquiries, explaining plan options, and resolving issues while providing exceptional customer support through various communication channels.

Responsibilities

  • Assisting clients and employees with benefits inquiries
  • Explaining plan options
  • Resolving issues reputed company
  • Providing exceptional customer support through various communication channels, including phone, email, and chat
  • Processing benefits enrollments
  • Maintaining accurate records
  • Ensuring compliance with policies and regulations
  • Collaborating with internal teams to improve service delivery
  • Contributing to training initiatives

Skills

  • Excellent communication skills
  • Problem-solving skills
  • Attention to detail
  • Self-motivation
  • Strong organizational skills
  • Ability to manage multiple priorities effectively
  • Familiarity with benefits programs
  • Familiarity with regulatory standards

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work hours
  • Ongoing professional development opportunities

Company Overview

  • It was founded in undefined, and is headquartered in , with a workforce of 2-10 employees. Its website is .
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