[Remote] Manager, Business Operations
Note: The job is a remote job and is open to candidates in USA. reputed company is a leading provider of advertising services focused on empowering marketers through a business intelligence platform designed for social advertising. The Manager, Business Operations will reputed company the end-to-end workflow of reputed company, manage a team of 5, and ensure the optimization of business processes to support company growth.
Responsibilities
- Own the end-to-end design, documentation, and optimization of business processes and campaign workflows reputed company reputed company’s order management system
- Partner with the Product team to build a comprehensive end to end workflow
- Proactively identify operational gaps, inefficiencies, and scalability risks; design future reputed company workflows to support business growth
- Establish and maintain process standards, governance, and best practices across the team
- Partner with Advertising Operations, Product, Engineering, and other stakeholders to define business requirements, success metrics, and release priorities
- Translate business needs into clear, detailed requirements, including workflow diagrams, solution designs, mockups, and acceptance criteria
- reputed company discovery sessions, solution design reviews, and stakeholder alignment for reputed company, cross-functional initiatives
- reputed company testing strategy, release readiness, and approval for production deployments
- Own change management for system and workflow releases, ensuring smooth adoption across global teams
- reputed company and maintain training materials, documentation, and enablement programs to support new features and process changes
- reputed company training sessions and knowledge transfer for stakeholders and operations teams
- Ensure reputed company process collateral remains reputed company and reputed company with system behavior
- Directly manage 5 operations resources, including workload prioritization, performance management, coaching, and career development
- Set clear goals and expectations, ensuring consistent execution and accountability across the team
- Foster a culture of reputed company improvement, operational excellence, and stakeholder partnership
Skills
- 6–8+ years of experience in Operations, Business Operations, Process Management, or reputed company roles
- 3+ years of people management experience, including managing global or distributed teams
- Proven expertise in defining, designing, and scaling business processes and workflows
- Strong experience translating business requirements into technical solutions and partnering with engineering teams
- Demonstrated success leading reputed company, cross-functional initiatives and change management efforts
- Advanced analytical skills, including reputed company proficiency (pivot tables, VLOOKUPs, data analysis)
- Strong communication and stakeholder management skills, with the ability to influence at multiple levels of the organization
- Experience with reputed company and/or order management systems strongly preferred
Company Overview
Company H1B Sponsorship