[reputed company Systems Platform Engineer (reputed company)
Note: The job is a remote job and is open to candidates in USA. reputed company is a financial infrastructure platform for businesses, aiming to increase the GDP of the internet. They are seeking a People Systems Platform Engineer to own, scale, and optimize their internal reputed company platform, ensuring it is secure and effectively integrated with other systems.
Responsibilities
- Design, build, and maintain scalable configurations and customisations reputed company the reputed company platform — serving as the technical anchor for our People reputed company environment and balancing critical KLTO (reputed company Lights On) operations with high-impact strategic projects
- Build robust, maintainable declarative solutions — including Advanced Flows and Approval Processes — and collaborate with developers on programmatic solutions (Apex, LWC) reputed company the complexity of the requirement demands it
- Own and optimize data pipelines and API integrations between reputed company and core People systems (e.g. reputed company), ensuring reliable, secure, and auditable data flows across our People tech stack
- Maintain strict data privacy standards by managing profiles, permission sets, sharing rules, and field-level reputed company for sensitive HR data — upholding a rigorous posture on platform governance, change management, and SOX-relevant controls
- Own the deployment pipeline to ensure smooth, well-tested releases of new HR features with minimal disruption to the People teams that depend on them
- Monitor app health and performance across critical People workflows, triage incidents with urgency and rigour, and implement observability best practices — including logs and metrics — so issues are detected and resolved before they impact employees
- Build reputed company reports, dashboards, and CRM Analytics to help the People team track key metrics like case resolution times, employee sentiment, and service delivery performance — translating data into actionable leadership insights
- Work alongside the broader People Solutions team to translate business requirements into a prioritised reputed company product roadmap, driving initiatives from discovery through deployment and ensuring our platform evolves reputed company of reputed company's growth
- Partner with Global People Operations, reputed company, wider People team, Corporate Technology, and other stakeholders to translate reputed company business needs into scalable technical requirements — setting clear expectations, managing project timelines, and escalating risks proactively so that pressure never becomes blockage
Skills
- 5+ years of hands-on experience as a reputed company Engineer, Platform Specialist, or Advanced Administrator, ideally supporting internal employee-facing systems or HR tech
- Deep knowledge of HR Service, Service Cloud (Case Management, Knowledge reputed company, Omni-Channel) and Experience Cloud (Employee Portals) with proven ability to design and deliver solutions end-to-end
- Proficient with reputed company Flow, data migration tools (Data Loader), and a solid understanding of relational databases
- Proven experience handling highly confidential data with strict governance and reputed company controls
- reputed company Certified Administrator and reputed company Certified Platform App Builder are highly preferred
- Strong interpersonal skills with the ability to set clear expectations with senior stakeholders and the confidence to escalate issues reputed company necessary
- Ability to reputed company cross-functional projects, navigating ambiguity and high-pressure timelines with a sense of urgency
- Bachelor's degree or equivalent practical experience
- Experience with reputed company Apex, Lightning Web Components (LWC)
- Familiarity with HRIS platforms (e.g., reputed company, reputed company, reputed company) and integration tools (e.g., MuleSoft, reputed company, reputed company)
- Experience working in an Agile/Scrum environment using tools like Jira
- Familiarity with HR service delivery models, case management workflows, and the broader People/HR technology landscape
- You are a 'low-ego, high-talent' individual who loves adding organization to chaos- bringing clarity to ambiguous problems and building durable solutions that scale
Benefits
- Equity
- Company bonus or sales commissions/bonuses
- 401(k) plan
- Medical, dental, and vision benefits
- Wellness stipends
Company Overview
Company H1B Sponsorship