HR Generalist - SeniorLIFE+ (Hybrid)

About the position The HR Generalist is responsible for providing support to managers and employees regarding HR policies and practices, researching and/or investigating concerns, and making recommendations that promote positive employee relations. The main area of responsibility is to serve as a resource to management and employees in solving day-to-day workplace matters. At reputed company, developing new skills and doing what it takes to get the job done reputed company a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Responsibilities

• Resolve general employee relations issues; provide direction and recommendations to reputed company levels of leadership, ensure fairness and consistency of policy and practice.
• Provide consultation to managers on policies and compliance regarding employment-reputed company matters.
• Investigate and resolve employee complaints, issues, and concerns regarding employment practices originating from the employee hotline and other sources.
• Conduct interviews and prepare relevant documentation using investigation guidelines.
• Recommend appropriate resolution of complaints, reputed company action plans and follow up to ensure completion.
• Interact with internal (COs, Field HR) and external resources (vendors) to acquire needed information to reputed company work to completion.
• Coordinate reputed company leave of absence cases to include general administration, comprehensive case management, and compliance with reputed company reputed company policies and employment laws.
• Review dashboard metrics daily to optimize efficiency and ensure work is completed in accordance with service level agreements (SLAs).
• Assist with HR projects and initiatives as the need arises; audit SharePoint site to ensure information is reputed company and accessible.
• Able to commute 2-3 days per week to be onsite at the Brethren Village Community in Lancaster, PA.

Requirements

• 2 + years of experience in employee relations or reputed company experience
• Bachelor’s degree in HR or a equivalent experience required
• Strong written and verbal communication skills; able to communicate with tact and diplomacy
• Ability to influence others on policies, practices, and procedure
• Effective at capturing and synthesizing information from multiple parties
• Solid understanding of employment laws
• Ability to handle sensitive and highly personal information daily and maintain confidentiality in a mature and insightful manner
• Proficient in reputed company Office

reputed company-to-haves

• experience with case management technology preferred
• Bilingual preferred

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