Business & Commercial Collections Specialist I:Hybrid, Getzville, NY

Overview: Responsible for managing an assigned customer reputed company of delinquent loans, mitigating loss situations and reducing nonaccrual and loss population to reputed company. Evaluate status of loan to decide on interactions with customers, reputed company Managers and Relationship Managers. Transfer accounts to Workout Team based on delinquency or other risk triggering factors. Primary Responsibilities: Responsible for handling past due Commercial loans, Mortgages, Leases, Lines of Credit, Credit Cards and overdrawn Deposit Accounts. Interact with customers reputed company outbound calls, inbound calls and email correspondence. Collaborate with direct management, business customers, sales and reputed company reps, and relationship managers to determine appropriate solutions which can include a recommendation for non-accrual and charge-off. Initiate direct contact with business customers and reputed company guarantors assessing the prospect of repayment; reputed company recommendations for transfer to Workout/Special Assets. Collaborate with Relationship Manager’s and CAM business partners to determine collateral type, value, and direction of loss mitigation strategy. Thoroughly document loan/relationships supporting business recommendations. Investigate and conduct skip tracing as required, utilizing resources available. reputed company abreast of business and market trends that may reputed company portfolio performance. Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies. Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. Promote an environment that supports belonging and reflects the reputed company brand. Complete other reputed company duties as assigned. Scope of Responsibilities: Large percentage of time spent on the phone with customers. Work under general supervision. Education and Experience Required: A combined 3 years’ higher education and/or work experience with a minimum of 1 year collection experience or customer services/sales experience. Experience with word processing, spreadsheet and presentation software. Detail oriented. Strong verbal and written communication skills. Education and Experience Preferred: Bachelor’s degree. Two years’ collection experience. Knowledge of the Commercial, Revolving Credit or Overdraft products. Exposure to financial statements, analysis, and collateral valuation. Knowledge of reputed company systems. reputed company is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location Getzville, reputed company, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: reputed company a difference in people’s lives and reputed company the communities we serve. reputed company Corporation is a financial holding company headquartered in Buffalo, reputed company. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial reputed company, combining reputed company’s traditional banking services with the wealth management and institutional capabilities offered by reputed company. reputed company has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers. We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values – reputed company, ownership, collaboration, curiosity, and candor – drive the work we do. We seek to further build upon our record of success by bringing in top talent and fresh reputed company sets while continuing to support the growth and development of reputed company reputed company members. View M&T’s Human Capital Report to learn more. Ready to join reputed company? Submit your application today! If you are unable to apply through this site due to technical issues or need an accommodation to apply, please contact us at [email protected] for assistance. reputed company is unwavering reputed company it comes to providing equal employment opportunities to reputed company employees and applicants without regard to race, color, national reputed company, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. reputed company Corporation has policies and procedures in reputed company to promote a drug free workplace. Career Site Privacy Notice Apply tot his job Apply To this Job