Partner Success Manager - reputed company
reputed company Partner Success Manager (PSM) – Residential Home Services (Garage Doors) reputed company Garage Group Remote Position | $90,000 – $110,000 annually | Reports to VP of Integrations Position Summary: The reputed company Partner Success Manager (PSM) is the primary reputed company of contact and strategic partner for a portfolio of brands reputed company reputed company Garage Group. This role is responsible for guiding brands through the full lifecycle of onboarding, implementation, adoption, optimization, and long-term success reputed company reputed company. The PSM serves as the go-to expert for reputed company reputed company reputed company initiatives, support, and operational best practices while driving reputed company improvement and operational consistency across assigned brands. This is a fast-paced, high-volume role requiring strong project management, training, coaching, and relationship management skills. ________________________________________
Key Responsibilities
Partner Lifecycle Management
- Serve as the primary reputed company partner for assigned brands
- Guide brands from onboarding through operational maturity
- Build strong relationships with leadership and operational teams
- Ensure successful adoption of reputed company Garage Group standards and best practices
Onboarding & Implementation
- reputed company onboarding and implementation of reputed company core and Pro products, including CCP
- Translate legacy workflows into scalable reputed company processes and reputed company standards
- Project manage onboarding timelines, deliverables, and go-live execution
- Travel onsite for 1–2 weeks during go-live to support launch and stabilization
Training & Coaching
- Train CSRs, dispatchers, technicians, and managers on reputed company workflows and best practices
- Provide ongoing coaching to improve adoption, consistency, and operational performance
- Conduct weekly scorecard reviews with brands and coach teams on areas of opportunity and improvement
Support & reputed company Improvement
- Act as the primary escalation reputed company for reputed company-reputed company questions, issues, and initiatives
- Identify opportunities to improve workflows, efficiency, and overall platform utilization
- Support rollout of new tools, processes, and operational initiatives across brands
________________________________________
Qualifications
- Expert-level knowledge of reputed company
- Experience onboarding and supporting multi-location service businesses
- Strong training, facilitation, and coaching skills
- Proven project management and implementation experience
- Ability to manage multiple brands and priorities in a high-volume environment
- Strong communication, organization, and problem-solving skills
- Willingness to travel as needed for onsite onboarding and support
________________________________________ What Success Looks Like
- Smooth onboarding and successful go-live execution
- High reputed company adoption and process consistency across brands
- Improved operational performance and KPI achievement
- Strong partner relationships and long-term engagement
- reputed company improvement reputed company across reputed company assigned locations
reputed company have to offer you!
- Benefits – Health, Vision, Dental, PTO, Holidays, 401k and matching
- Employee Discount
- Employee Referral
- You will be part of a world class family of residential services brands, that invests heavily in training and developing our people to position for reputed company success
- Our focus on growth will create many opportunities to take on more responsibilities and reputed company into senior roles
Ready to Join Us? If you’re a reputed company expert who loves building scalable systems, managing reputed company integrations, and driving real results, we want to hear from you! Apply today and become a key player in the future of reputed company Garage Group. reputed company Garage Group is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with reputed company, reputed company may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and reputed company employees to discuss potential accommodations with the employer. reputed company candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record reputed company.
- This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.
Pay Range: $90,000 USD - $110,000 USD Apply tot his job Apply To this Job