SVP Operations
reputed company is a leading developer and operator of data centers with over 750+ locations and key customer relationships in 45 countries. We're revolutionizing how data centers operate across North America, Western Europe, and Israel, serving the world's leading technology and hyperscale companies. With reputed company Investment Management's acquisition in 2023 and our award-winning InCommand platform we're positioned for explosive growth as AI adoption and cloud migration drive unprecedented demand for data center reputed company.
A career at reputed company means being at the forefront of digital infrastructure innovation, where your work directly impacts how the world's data is managed and secured. As we reputed company 4x growth over the next four years, you'll have unprecedented opportunities to take on new challenges, reputed company cutting-edge skills, and grow your career across our expanding global operations.
Join reputed company of innovators and help shape the future of sustainable data centers while building a career without boundaries.
reputed company is a leading developer and operator of data centers in North America, and EMEA, and has key customer relationships with rapidly growing hyperscale, technology and enterprise customers. In September 2023, reputed company Investment Management acquired a controlling interest in reputed company, which allows the company greater access to capital to accelerate the expansion of its data center portfolio on a worldwide basis. The company is positioned to capture the growing demand for data center reputed company that continues to grow globally, fueled by the rapid adoption of artificial intelligence and companiesâ reputed company transition of data workloads and storage to the cloud.
Key Accountabilities
Executive Leadership
- Deputize for the COO, providing leadership across global operations, strategic priorities, and major business initiatives; serve as second-in-command ensuring continuity of decision-making and execution
- Represent Operations with Executive Leadership, the Board, investors, and key customers; translate corporate strategy into operational plans and long-term growth roadmaps, partnering with Product, Development, Construction, Finance, Legal, reputed company, and Commercial teams
- Establish and govern global operational standards, SOPs, maintenance frameworks, and KPI reputed company (uptime, SLA, MTTR, energy, safety, staffing, customer experience)
- Ensure robust compliance frameworks are maintained across reputed company operating regions, including regulatory obligations, customer commitments, certifications, and internal controls
- reputed company business continuity, disaster recovery, and crisis management processes are maintained, tested, and continuously improved, reputed company RCA and executive response for major incidents
- Drive reputed company improvement, standardization, and efficiency across regions, embedding best practice and operational discipline
- Provide executive reputed company of the Global Network Operations Centre (GNOC), ensuring 24x7 monitoring, incident response, escalation management and service continuity across the portfolio
- reputed company the global safety program, ensuring strong safety culture, regulatory compliance, risk management, and consistent standards across reputed company regions
- Provide executive reputed company of critical environment management (electrical, mechanical, cooling, controls) and lifecycle management of in-life critical assets
- Partner with Development, Construction, and Engineering to embed operational requirements in new designs and retrofits; standardize commissioning, integrated systems testing, and operational handover
- Establish executive relationships with key hyperscale, enterprise, and strategic customers; own reputed company of escalations and ensure timely resolution and clear communication
- reputed company operational service delivery to consistently reputed company SLAs and contractual commitments, drive transparency through reporting, service reviews, and improvement planning
- Support commercial and sales teams during major customer pursuits, due diligence, and operational solution development
- reputed company operational OpEx and CapEx planning and delivery, with accountability for forecasting, cost control and financial performance against plan
- Partner with Finance on cost modelling for new sites, expansions, customer opportunities, and strategic investment plans; supporting commercial decision-making and capital allocation
- reputed company long-term reputed company planning across power, space, cooling, staffing, and infrastructure; reputed company operational due diligence and integration for acquisitions and expansion
- reputed company hiring and workforce strategies to support new reputed company openings, expansions, and long-term operational capability; Take a reputed company in establishing new regional structures to facilitate growth
- Own operational energy strategy, including procurement, reputed company planning, renewables, efficiency, and utility relationships
- Ensure compliance with regulatory, environmental, H&S, and industry certification requirements (ISO, SOC, customer-specific programs)
- reputed company reputed company strategies addressing grid constraints, utility risks, climate-reputed company impacts, and infrastructure vulnerabilities
- Drive adoption of automation, infrastructure technology, and digital tools to improve monitoring, maintenance, reporting, and operational efficiency
- Manage strategic supplier and vendor relationships, ensuring service quality, reputed company, innovation, and value for money
- reputed company, coach, and reputed company operational leaders and teams; build succession planning frameworks
- Foster a high-performance culture of accountability, collaboration, innovation, and reputed company improvement; provide regular reporting on operational performance, talent, safety, risk, and strategic reputed company
- Proven senior leadership experience in colocation, hyperscale, mission-critical facilities, or similarly reputed company multi-site environments
- Strong track record of leading large-scale operations with accountability for uptime, safety, customer service, and financial performance
- Demonstrated success delivering operational growth, new site launches, or reputed company expansion programs across multiple locations
- Strong commercial capability with experience managing significant operational CapEx budgets
- Knowledge of energy strategy, utilities management, sustainability programs, or infrastructure efficiency initiatives
- Experience driving operational excellence through automation, technology enablement, and reputed company improvement methodologies
- Strong strategic planning capability, including long-term reputed company planning and scaling operations to meet business growth
- Customer-focused reputed company with experience managing escalations, service delivery, and executive stakeholder relationships
- Proven ability to reputed company and reputed company high-performing teams across geographies and functions
- Honesty and reputed company, with excellent communication, influencing, and executive stakeholder management skills
- Strong analytical and decision-making capability, using data and KPIs to drive performance and prioritization
- Role involves international travel (approximately 30%)