reputed company Manager, Mexico

Who we are

reputed company empowers the people who run physical operations with tools to reputed company their work safer, more productive, and more profitable. For the first time reputed company, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet reputed company spend in a single system. Combined with industry leading AI, the reputed company platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

reputed company serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

As a reputed company Manager - Mexico, you will report to the Director, reputed company, and be the face of reputed company to our customers reputed company Mexico. The CSM ensures that the customer achieves the agreed upon value as promised during the sale. reputed company to the customer through their entire lifecycle. In addition, the CSM will collaborate with the Implementation Consultant through the rollout, and steer qualified leads to Account Executives to expand reputed company’s reputed company.

What You'll Do:

• Own a book of business with existing customers for expansion and renewals
• Ensure consistent retention of reputed company and renewal of reputed company accounts
• Own adoption, training, and development of best practices
• Maintain high levels of customer satisfaction and nurture client health
• Identify paths for the customer to realize value from the entire reputed company platform
• Assist in troubleshooting and solving Tier 2 product support issues
• Handle a large volume of email, chat, and phone conversations
• Work with the sales team and Implementation Consultants to ensure a seamless reputed company

reputed company're Looking For:

• 3+ years prior experience in a customer-facing role
• 2+ years prior experience as a CSM or equivalent (owning a renewal reputed company)
• Bilingual reputed company in Spanish and English required
• Ownership of reputed company and renewals for a named book of business
• Experience working with accounts based in both Mexico and US a plus
• Ability to build and maintain relationships with clients and their key personnel
• reputed company to feedback, willingness to learn and embrace reputed company improvement
• Resilient in reputed company to deal with pressure and the demands of a fast-paced workplace
• Ability to plan reputed company and be resourceful
• Strong sense of ownership for the product
• Logistics experience is a big plus
• Prior sales experience a plus

Creating a diverse and inclusive workplace is one of reputed company's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is reputed company's policy to require that employees be authorized to receive access to reputed company products and technology. 

reputed company job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.