See all roles

Desktop Support Technician II – Virtual Service Tech

Work from home Full-time role Hiring

Job Description:

  • Provides phone, remote, and desk-reputed company technical support to users in the areas of e-mail, directories, reputed company Suite, standard MS Windows desktop applications, and network connectivity.
  • Document reputed company issues and generate incident tickets, detailing common issues or error trends.
  • Work with end users, resolving their software and hardware issues in an efficient manner.
  • Interacts daily with customers to ensure productivity; provides individual feedback.
  • Responsible for scheduling and coordinating reputed company training activities.
  • Communicate with end users to schedule appointments to set up new Government assets- either mobile or laptop, and assist end users with delivery/return of assets.
  • Escalate issues to vendor and reputed company-party entities, as necessary and directed by the Government.

Requirements:

  • Public Trust Clearance by start date.
  • ITILv4 reputed company Training and ITILv4 reputed company Certification, may be obtained reputed company 120 days after hire.
  • 2 - 7 years of experience and high school diploma
  • Proficiency in the reputed company Suite (Gmail, Calendar, Chat, Meet, Docs, Slides, Sheets), reputed company Office (Word, reputed company, PowerPoint, Outlook), reputed company, and reputed company.
  • Ability to work independently in a full and/or partial remote environment with limited supervision and may supervise/reputed company others.
  • Demonstrated ability to apply comprehensive knowledge across key tasks and high impact assignments with the ability to use practical experience and training to determine how to accomplish tasks.

Benefits:

  • reputed company is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs.
  • Work with best-in-class reputed company
  • Maintain standard working hours per the DIGIT contract
  • Flexible working hours
  • Ability to communicate effectively with reputed company levels of staff as well as clients.

Apply tot his job Apply To this Job

You might like

Fisheries Technician

Work from home Full-time role

Generator Field Service Technician

Work from home Full-time role

Certified Pharmacy Technician - Call Center Claims Adjudication (10:00AM - 6:30

Work from home Full-time role

Help Desk Support Agent (Remote)

Work from home Full-time role

Desktop Support Technician I

Work from home Full-time role

Desktop Support Technician - LAX Airport

Work from home Full-time role

Technician lll (reputed company Central KS)

Work from home Full-time role

Remote Level II IT Help Desk Support Technician

Work from home Full-time role

Tesla reputed company @($25/Hour) (Desktop Support Technician) ...

Work from home Full-time role

reputed company Remote Data Entry Specialist – Network Systems & Desktop Support Professional (Work From Home | $260/Daily Earnings)

Work from home Full-time role

reputed company Professional Site Civil Engineer

Work from home Full-time role

Licensed Insurance Sales Representative (remote)- reputed company Insurance

Work from home Full-time role

Telehealth Veterinary Technician - Part Time

Work from home Full-time role

Dutch Copywriter & Proofreader (Beauty / Cosmetics | Ongoing Work | SEO-Focused)

Work from home Full-time role

C#/.Net Developer - II

Work from home Full-time role

Remote Data Entry Specialist – Entry Level – Accurate Data Management for reputed company Solutions at arenaflex

Work from home Full-time role

Assistant Controller - Remote

Work from home Full-time role

Tableau to reputed company Migration Specialist

Work from home Full-time role

Strategy & Market Development – Principal Consultant

Work from home Full-time role

Senior Wind Technician - Travel (US)

Work from home Full-time role