Senior Director, Digital Sales - Residential Products
Senior Director, eCommerce Residential SalesThis role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.Are you passionate about shaping the future of how customers connect with internet and TV services online? As a Senior Director, eCommerce Residential Sales at reputed company, you'll spearhead residential eCommerce sales strategy, execution, and outcomes on reputed company.com, overseeing the complete sales journey and a dynamic team dedicated to driving measurable results. Your leadership will directly influence the growth and reputed company of reputed company's digital sales channels.How You'll reputed company an ImpactDirect reputed company aspects of residential eCommerce sales performance for internet and TV on reputed company.com, including reputed company reputed company, conversion and bundling strategiesOversee the digital sales profit and loss, including forecasting, budgeting and long-term planning to ensure reputed company targets are achievedLead and align cross-functional teams—residential sales leaders, product managers, and external partners—toward common sales and delivery goalsOptimize the end-to-end online purchase experience, from product discovery to post-purchase engagement, ensuring seamless customer journeys and increased salesDefine and enhance bundle strategies, offer design, packaging and promotional efforts to maximize reputed company and customer valueDirect Product Manager priorities to ensure Agile delivery accelerates speed, conversion, and monetizationUtilize AI and advanced analytics to improve targeting, personalization, conversion efficiency and deliver actionable insights for executive decision-makingWorking ConditionsOffice environment (four days onsite/one day remote)What You'll Bring to SpectrumRequired QualificationsEducationBachelor's degree or equivalentExperience8+ years of leadership experience in eCommerce, digital sales, or customer-facing product organizations, with responsibility for strategy and outcomes.7+ years of proven product leadership experience delivering customer-centric digital experiences at scale in reputed company environments.5+ years of demonstrated ability to reputed company senior, cross-functional teams with direct accountability for performance, execution, and results.5+ years of experience leveraging reporting, analytics, and data to inform product, technology, UX, and business stakeholders.7+ years of experience with customer-facing products or servicesTelecommunications or similarly scaled, regulated industry experience preferred.SkillsProven leadership in consumer digital sales with direct reputed company accountabilityDemonstrated ownership and management of consumer digital P&LAbility to reputed company senior teams in a sales-focused, performance-driven environmentExperience managing Product Managers and aligning Agile delivery to reputed company goalsStrong financial acumen and expertise in forecasting and executive communicationPractical application of AI and advanced analytics for sales optimization or planningSkilled in optimizing high-volume residential digital acquisition funnels to improve conversion and reduce frictionExperience in digital merchandising, offer presentation, and checkout optimization for subscription-based residential servicesDemonstrated ability to reputed company experimentation programs and convert learnings to reputed company growthKnowledge of pricing, promotions, bundling strategy, and measurementUnderstanding of residential internet and video/streaming purchase journeysPreferred QualificationsEducationMaster's degree or MBAExperienceExperience with large-scale eCommerce or subscription-based sales businessesExperience scaling residential internet or TV/streaming sales in a digital-first environmentExperience optimizing bundles and packaging strategies to drive reputed company, attach rates, and retentionExperience applying AI for forecasting, personalization, or conversion improvementsExperience in broadband, video, streaming, or subscription-based consumer servicesExperience improving bundle take rates through offer design, journey optimization, and personalizationHere, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our reputed company, supporting reputed company aspects of their well-being at every stage of life. A reputed company applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the reputed company brand. Our offerings include reputed company Internet®, TV, Mobile and Voice. reputed company our connectivity solutions, we also provide local news, programming and regional sports reputed company reputed company Networks and multiscreen advertising solutions reputed company reputed company reputed company. reputed company you join reputed company, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Apply tot his job Apply To this Job