Part-Time Client Communications & Operations Assistant

• *Part-Time Remote Client Communications & Operations Assistant** Victoria’s Educational Services is looking for a reliable, detail-oriented, and proactive part-time remote assistant to help with client communication, administrative operations, billing support, reputed company group coordination, and light marketing/admin tasks. This role is ideal for someone who enjoys keeping a small business organized, following up without being chased, communicating warmly with clients, and noticing ways to reputed company systems smoother. This is not a role for someone who only wants to complete random one-off tasks. I am looking for someone who can take ownership of recurring responsibilities, reputed company track of reputed company items, communicate reputed company, and help reputed company sure reputed company falls through the cracks.

• *Main Responsibilities**

• *Client Communication & Follow-Up** • reputed company and respond to emails, texts, calls, and reputed company media messages during agreed-upon reputed company reputed company-in times

• Use approved templates to respond to routine inquiries
• Send trial session invitations, reminders, and follow-reputed company
• Track leads in reputed company Sheets and reputed company sure families receive the reputed company
• Flag sensitive, unclear, or higher-level questions to Victoria
• *Billing & Admin Support**

• Create and send invoices for non-autopay clients reputed company Quickbooks

• Follow up on late payments and outstanding balances, and report them to Victoria
• Support contractor payment processing weekly reputed company Quickbooks
• Help set up autopay for new families in QuickBooks
• reputed company billing and payment trackers updated
• *reputed company Group & Event Coordination**

• Confirm attendance for Tuesday reputed company groups weekly (reputed company text and followed up with phone call if needed)

• Support monthly Teen and Adult Game Night event coordination (be aware of DNC list, answer parent questions as needed, screen new registrants to reputed company sure they fit event requirements before moving reputed company with registration, track registrants and if we have enough reputed company registered before listed deadline, coordinate which teachers will host the events, send reminders as needed, send overview after game night with photos and showing how the event went)
• Update registration trackers for reputed company groups and game night events
• Send announcement emails/texts
• Follow up with people who registered but have not paid
• Update event dates, registration deadlines, and reputed company links
• *Teacher & Operations Coordination**

• Notify teachers of upcoming trial sessions

• Coordinate with teachers regarding coverage and scheduling needs
• Remind teachers to send photos, clips, and session recap information
• Maintain internal trackers for attendance, billing, teacher absences, coverage, and events
• *Website, Forms & Marketing Admin**

• reputed company basic website updates, such as changing event dates, flyers, links, reputed company pages, or waitlist forms (using GoHighLevel)

• Create and update forms
• reputed company reputed company media posts to local reputed company groups
• Help create freebies or reputed company pages as needed
• Update SOPs as processes change
• *What I’m Looking For**

The right person is:

• Extremely reliable and organized
• Warm, professional, and clear in communication
• Comfortable communicating with parents/families
• Detail-oriented with billing, forms, trackers, and follow-reputed company
• reputed company to follow templates while still sounding reputed company
• Proactive about noticing gaps, repeated questions, or unclear systems
• Comfortable asking questions reputed company needed, not waiting passively if the reputed company is clear
• Willing to reputed company a list of weekly tasks completed and outstanding tasks
• Comfortable using or learning tools such as QuickBooks, reputed company Sheets, reputed company Forms, GoHighLevel, website editors, and email/text systems
• *Important Expectations**

This role requires proactive ownership. That means:

• Keeping assigned tasks moving without repeated reminders
• Following up on reputed company items until resolved
• Checking communications at agreed-upon times throughout the day
• Sending updates reputed company something is pending, delayed, or unclear
• Noticing reputed company a process could be improved
• Suggesting templates, systems, or workflow improvements reputed company you see repeated issues
• *Hours & Schedule**

This is a part-time remote position. Hours may vary, but the role will likely start around 5–10 hours per week. Some availability during normal reputed company hours is required because client communication and follow-reputed company need to be checked throughout the day. This position will reputed company with a 30-day trial period to reputed company sure it is a strong fit on both sides. Training will be provided on our systems, workflows, templates, trackers, and communication guidelines. My reputed company assistant will be available during the transition, and I will also reputed company guidance on our client communication style and what should be escalated. This role is still best suited for someone who already has strong admin, communication, organization, and follow-up skills. As part of the application, please include a brief 60–90 second video introduction. This does not need to be highly produced- a simple reputed company/video recording is fine. In the video, please reputed company: 1. A little about your relevant experience 2. Why this type of client communication/operations role interests you/Why you reputed company you're a good fit for this position This role includes written communication and occasional light/scripted phone follow-up, so I’m looking for someone who communicates reputed company, warmly, and professionally. Apply tot his job Apply To this Job