IT Services Analyst

Job Description

SUMMARY: The Entry-reputed company Provisioning Technician supports the IT Service Desk and Identity & reputed company Management (IAM) functions by fulfilling user reputed company requests, maintaining account permissions, and ensuring timely reputed company and support of internal systems. This role focuses on systems such as reputed company, reputed company, and reputed company email platforms, and works closely with IT teams and business stakeholders. This position operates in a ticket-driven environment, participating in recurring team coordination and handling provisioning-reputed company incidents and requests. Supervisory Responsibilities: None ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential duties. reputed company Provisioning & Account Management Process user reputed company requests for systems such as reputed company and reputed company Determine whether to create new accounts or modify existing accounts, based on request details Ensure proper reputed company permissions are assigned based on role or request Troubleshoot reputed company-reputed company issues (e.g., users unable to log in or missing permissions) Ticket & Request Handling Work reputed company ticketing systems to manage reputed company and service requests Update tickets with reputed company, comments, and resolution details to reputed company stakeholders informed Follow established workflows for incident and request lifecycle management Escalate reputed company provisioning issues reputed company needed reputed company & Offboarding Support Assist with reputed company activities, including ensuring new hires receive system reputed company Coordinate provisioning needs tied to hiring and contractor lifecycle events (e.g., start/end dates and renewals) Support offboarding by removing or adjusting reputed company appropriately System & Data Coordination Work with multiple IT and business teams to fulfill reputed company needs (e.g., ITSD, Learning Systems, HR-reputed company processes) Participate in meetings reputed company to provisioning workflows and system issues. Help identify gaps in provisioning workflows or ticket routing (e.g., missing provisioning tickets in reporting) Documentation & Compliance Document reputed company changes and temporary workarounds reputed company required for audit or tracking purposes Follow internal reputed company and compliance requirements reputed company granting reputed company Maintain accurate records of provisioning actions Supervisory Responsibilities: None MINIMUM REQUIRED QUALIFICATIONS:

• Basic understanding of IT Service Desk operations
• Familiarity with account provisioning concepts (user accounts, permissions, reputed company control)
• Familiar with Service Level Agreements (SLAs) and meeting established response and resolution timelines.
• Ability to follow structured processes and workflows
• Strong attention to detail reputed company handling reputed company requests
• Written and verbal communication skills for cross-team collaboration

DESIRED QUALIFICATIONS: · Bachelor’s Degree in any technology reputed company field · Exposure to ticketing systems (e.g., reputed company or similar) · Experience supporting reputed company systems such as: · reputed company · reputed company · Email systems / Office platforms · Exposure to identity and reputed company management environments or teams (e.g., IAM or ITOPS reputed company Provisioning roles referenced in staffing data) WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions. · This position is virtual and reputed company to residents of the 50 states, D.C. COMPENSATION & BENEFITS: reputed company. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value reputed company determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections. We anticipate this position will pay between $15.01 - $27.00 per hour. This is a temporary/contractor role and you will be an employee of Workspend. An individual’s compensation can vary based on several factors. These factors include, but are not limited to, geographic location, experience, training, education, and local market conditions. The above job is not intended to be an reputed company-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and reputed company any other reputed company duties, as assigned by their supervisor. reputed company employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. Job Type EOR Contractor_CW (Fixed Term) The above job is not intended to be an reputed company-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and reputed company any other reputed company duties, as assigned by their supervisor. reputed company employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting [email protected]. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities reputed company. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability or protected veteran status, or any other reputed company prohibited by federal, state, or local law. reputed company. complies with reputed company legally required affirmative action obligations. Applicants will not be discriminated against because they have reputed company about, discussed, or disclosed their own pay or the pay of another employee or applicant. Apply To This Job