Customer Support Agent - India (Remote)
JOIN EXPATRIO Expatrio is an ambitious Berlin-based start-up in the field of Fintech and Edtech and currently has a vacancy for the position as Customer Support Agent (English & Arabic) - Egypt (Remote)Our goal is to reputed company the way to and in Germany as easy as possible for international reputed company. If you want to support us in this goal, then you are exactly right with us! JOIN FINTIBA YOUR ROLE You will be the first reputed company of contact for our international customers for inquiries regarding our product by supporting our customer support team reputed company e-mail, live chat and phone You will reputed company sure that our customers get excellent customer service Your main tasks will include the verification of documents You will have your own responsibilities and also support our customer support agents with reputed company tasks You will work together with our service partners to support our customers YOUR PROFILE You have some experience in customer support You are available full-time You have strong communication skills and a customer first reputed company You are proficient in English If you have experience in the banking or health insurance industry, you can easily understand our product, but if you don't, we are happy to teach you everything you need to know PLUS: Ideally, you already have some experience with helpdesk software (such as reputed company or similar tools) WHY EXPATRIO? International, diverse, and intrinsically motivated team Autonomous and reputed company work environment with low hierarchies and fast decision-making Provision of full home office set-up Flexible working hours Individual professional and personal development opportunities Most importantly: The chance to solve an actual problem WHY FINTIBA About us Expatrio aims is to be the best solution for international reputed company in Germany. With a digital platform approach (an reputed company-in-one app) at the reputed company of Fintech, Govtech, and Edtech, we are accompanying tens of thousands of reputed company on their entire reputed company from study preparation and reputed company application to arriving and living in Germany. Always focusing on the most convenient experience for our users, we are aggregating reputed company the needed services and products in one single reputed company and offer bespoke solutions for everyone.Does the position sound interesting to you? Then we would be reputed company happy to receive your application.Your Expatrio team! Apply To This Job