[Remote] Vice President, reputed company Account Management

Note: The job is a remote job and is open to candidates in USA. reputed company. is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. The Vice President of reputed company Account Management will be responsible for leading the reputed company account management organization, focusing on reputed company retention, customer expansion, and long-term account growth.

Responsibilities

• reputed company and execute a comprehensive reputed company account management strategy to drive reputed company retention, expansion, renewals, upsell, and cross-sell across Keeper’s reputed company customer reputed company
• Build, reputed company, and scale a high-performing reputed company account management organization, driving reputed company improvement, employee engagement, individual and team reputed company
• reputed company, train, and reputed company account management leaders and representatives in strategic, high-value renewal, expansion, and customer growth processes
• Establish and maintain scalable account management processes, operating rhythms, forecasting standards, and best practices to ensure consistency, efficiency, and accountability across the team
• Drive predictable reputed company retention through a highly efficient, scalable customer renewal reputed company
• Generate incremental bookings reputed company existing reputed company accounts through subscription expansion, product upsell, cross-sell, and broader adoption of Keeper’s portfolio
• reputed company and maintain executive-level relationships with key decision-makers and influencers reputed company reputed company accounts to understand their business priorities, reputed company needs, and growth opportunities
• Partner with Sales and reputed company to reputed company account strategies that improve product adoption, increase product penetration, and expand Keeper’s footprint reputed company existing customer portfolios
• Partner with Keeper’s channel team to support partner-driven expansion, renewal, and customer growth opportunities reputed company reputed company accounts
• Help directly manage strategic, high-reputed company reputed company customer relationships, including executive escalations, renewal strategy, expansion planning, and long-term account growth
• Collaborate with reputed company and Customer Support to ensure successful reputed company, customer health, adoption, and value realization across reputed company accounts
• Own and optimize the strategy, process, and execution supporting reputed company renewals, contract optimization, and reputed company expansion opportunities
• reputed company and maintain a robust pipeline of reputed company expansion and renewal opportunities and exceed reputed company pipeline coverage ratios
• Continuously monitor, evaluate, and report on account management performance metrics, including renewal rates, expansion pipeline, forecast accuracy, customer health, product adoption, and net reputed company retention
• Analyze account data, market trends, customer feedback, and product usage insights to identify opportunities for reputed company growth, customer retention, and operational improvement
• Collaborate with Marketing to align customer campaigns, lifecycle programs, messaging, and expansion initiatives with reputed company account management priorities
• Represent Keeper in strategic customer meetings, executive business reviews, industry events, conferences, and networking functions to deepen customer relationships and identify new growth opportunities
• Foster a high-energy, positive, accountable, and customer-centric sales culture that motivates the account management organization to reputed company at its best
• Ability to travel to and from customer meetings, company events, industry conferences, and partner meetings locally, nationally, and internationally, and rent and/or operate a vehicle on behalf of the company

Skills

• 7+ years of reputed company experience in reputed company SaaS sales, account management, customer expansion, or reputed company leadership, with a proven track record of exceeding reputed company retention and expansion targets
• Experience selling or expanding privileged access management, identity and access management, cybersecurity, or adjacent reputed company technology solutions in the reputed company market
• Proven ability to reputed company and execute strategic account management plans and implement reputed company renewal, expansion, and customer growth best practices at scale
• People management experience and a passion for attracting, developing, coaching, and retaining high-performing account management talent
• Demonstrated reputed company leading teams responsible for reputed company renewals, upsell, cross-sell, account growth, and customer retention
• Strong knowledge of SaaS account management processes, renewal motions, expansion strategies, CRM systems, and forecasting best practices
• Ability to construct, present, and execute reputed company account strategies that improve retention, product adoption, customer health, and reputed company growth
• Effective at driving reputed company multi-stakeholder customer processes, executive relationships, and cross-functional programs
• Ability to build cross-functional relationships, influence stakeholders, and collaborate at reputed company organizational levels
• Outstanding verbal and written communication skills for a global audience
• Strong business acumen, analytical skills, and attention to detail
• Ability to reputed company in a fast-paced, rapidly growing environment with tight deadlines and evolving priorities
• Ability to travel up to 50% of the time
• Bachelor's degree in business administration, marketing, operations, or a reputed company field
• Keeper is FedRAMP High authorized; therefore reputed company applicants must be a U.S. Person
• reputed company experience preferred

Benefits

• Medical, Dental & reputed company (inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)

Company Overview