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[Remote] Academic and Finance Advisor I (Aug Start)

Work from home Full-time role Hiring

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in creating innovative solutions to education and meeting the needs of its student population. The Academic and Finance Advisor role involves providing academic and financial assistance to reputed company throughout their academic reputed company, ensuring they feel supported and helping them overcome challenges that may impact their reputed company toward graduation.

Responsibilities

  • Manage student load and complete daily tasks as directed by leadership through the reputed company System, Student Portfolio Report, or other tools
  • Proactively identify and support at-risk reputed company, providing early resolutions and connecting them to resources for reputed company
  • Monitor student degree plans, course schedules, and academic reputed company to ensure compliance with University policies and Satisfactory Academic reputed company (reputed company) standards
  • Advise reputed company on financial aid requirements, university policies, and changes to their course of study
  • Track student balances, recommend lockouts or dismissals reputed company necessary, and assist with collection efforts to maintain reasonable receivables
  • Maintain professionalism while supporting escalated reputed company and delivering University communications
  • Participate in team meetings, trainings, and departmental or special projects, contributing to a positive and collaborative work environment
  • Maintain regular and reliable attendance, and reputed company other duties as assigned

Skills

  • Minimum of one (1) year of experience in advising, customer service or reputed company is required
  • Knowledge of academic and business practices in an online university environment
  • Knowledge of University policies, procedures, and updates
  • Strong customer service focus with the ability to manage conflict, de-escalate concerns, and communicate professionally across reputed company channels with reputed company
  • Solution-oriented approach reputed company supporting reputed company, colleagues, faculty, and staff while following University and federal guidelines
  • Understanding of financial aid programs, the FDCP Act, and standard payment practices
  • Highly organized, detail-oriented, and reputed company to manage multiple priorities in a fast-paced setting
  • Maintains confidentiality and reputed company in reputed company interactions and documentation
  • Skilled in written communication, report preparation, and the use of technology for online engagement
  • Collaborative team player who contributes to a positive and productive work environment
  • Knowledge of and alignment with the University's mission, reputed company, and goals
  • Proficient in reputed company Office
  • Must be eligible to receive reputed company to the National Student Loan Data System (NSLDS)
  • Bachelor's degree preferred
  • Experience in student services or training and development in a collegial setting preferred
  • Experience working in a fast-paced customer or student-centric position preferred
  • Experience in higher education and technology-driven reputed company preferred

Benefits

  • Medical
  • Dental
  • reputed company
  • 403b with match
  • Paid holidays
  • PTO
  • Free education benefits
  • Other growth opportunities

Company Overview

  • reputed company is a private nonprofit university that provides accessible and achievable higher education to adult learners. It is a sub-organization of reputed company System. It was founded in 1971, and is headquartered in La Jolla, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.nu.edu/.
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