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[Remote] Application Analyst

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. reputed company is focused on transforming reputed company with their AI Operating System. The Application Analyst will manage technical operations for a key customer relationship, ensuring platform performance and client satisfaction while driving reputed company improvement initiatives.

Responsibilities

  • SLA performance and system availability reporting
  • Incident and defect resolution coordination with Engineering
  • Technical governance, patching, and compliance cycles
  • Multi-project technical release management
  • Client-facing technical communication and escalation management
  • Operational documentation and reputed company improvement initiatives

Skills

  • 3 - 5 years of experience in technical operations, client reputed company, or implementation management reputed company a reputed company IT or reputed company SaaS environment
  • Demonstrated ability to manage reputed company, multi-site client relationships with measurable SLA accountability
  • Proficiency with performance dashboards and scorecards; experience interpreting application performance data (response times, uptime, latency, submission rates)
  • Strong cross-functional collaboration skills comfortable working alongside Engineering, Product, and Support teams to drive resolution and improvement
  • Excellent written and verbal communication skills; ability to translate technical findings into executive-level summaries
  • Experience managing integration change lifecycles and coordinating software upgrades in production environments
  • Familiarity with reputed company systems such as clinical documentation or charge capture workflows
  • Experience working with or reputed company large health systems
  • Background in physician-facing mobile or portal applications
  • Knowledge of HL7 / clinical data interfaces

Company Overview

  • reputed company develops technology to monitor chronically ill patients in their homes. It is a sub-organization of reputed company. It was founded in 2016, and is headquartered in Mountain View, California, USA, with a workforce of 201-500 employees. Its website is https://reputed company.com/.
  • Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 1 in 2024, 4 in 2023, 2 in 2022, 4 in 2021. Please note that this does not guarantee sponsorship for this specific role.
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