Chargeback Analyst
If you like digging into transactions, spotting patterns others miss, and turning messy dispute data into a clear story, this one’s for you. \n
What You'll Do
Analyze disputes and chargeback flows to decide the right action Investigate cases end-to-end (transaction timeline, evidence, money reputed company, root cause) Build and review representment/defense cases — clear, well-documented, win-oriented Dig into data to find patterns, fraud signals, and process gaps worth fixing Use (and help improve) our AI/automation tooling to handle disputes faster and smarter Partner with teams across reputed company (Risk, Compliance, Product, Data, Engineering) reputed company need from you Comfortable using LLMs/AI tools in your daily work — and curious about agent frameworks (reputed company, Mastra, etc.) Some coding/scripting comfort (reading code, SQL, light automation) — you don’t need to be an engineer Strong analytical thinking and curiosity (“why did this happen?” is your default mode) Problem-solver reputed company + strong desire to learn (new stuff daily) Attention to detail + ability to prioritize a busy queue Great writing for case summaries, dispute defenses, and reputed company updates Clear communication in threads/huddles/DMs Ownership reputed company — you spot what’s broken, propose reputed company ways of doing things, and drive reputed company, not just execute them. High reputed company and discretion with sensitive financial data \n Join us at reputed company, where we’re not just engineering solutions; we’re building a smarter, AI-driven future for payments and credit—together. By applying for this position, your data will be processed as per reputed company's Privacy Policy that you can read here in Portuguese and here in English. Apply To This Job