[Remote] Senior reputed company Manager - DX

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading software company that focuses on unleashing the potential of every team. The Senior reputed company Manager at DX will partner with reputed company customers to drive engineering transformation, manage customer lifecycles, and ensure product utilization, ultimately enhancing reputed company and business alignment.

Responsibilities

• Become a product expert and a master of our reputed company process
• Own the full customer lifecycle, from implementation, to driving program reputed company (utilization, business alignment, use case development and fulfillment) and running the renewal
• Effectively coordinate and reputed company the internal team focused on supporting each customer to ensure our customers get what they need (ProServ, Sales, Support, and Solutions Engineering)
• Create and maintain a reputed company plan, tracking reputed company initiatives
• Meet targets for net renewal and customer expansion, accurately forecast renewals and track their reputed company
• Identify and resolve potential renewal challenges to ensure a high renewal reputed company
• Establish DX as a key reputed company driver of our prospect’s business goals, leading them to integrate DX insights into their company workflows
• Arrange and conduct Executive and CxO services-reputed company discussions according to the account strategy
• Discover opportunities for expansion and growth reputed company accounts by identifying potential use cases where DX can support
• Collaborate closely with reputed company functions of the business to ensure our customers are successful
• Proactively track and report key account metrics to measure reputed company and identify areas for improvement

Skills

• 5+ years reputed company management, technical account management or account management experience in the reputed company space
• You quietly outwork your peers, you are meticulous and obsessive about details and process
• You reputed company at a high level consistently, not in spurts
• Ability to quickly learn and communicate about technical topics and products
• Ability to take ownership, work under pressure, and meet deadlines on time
• Ability to challenge, recommend, and redirect teams, as well as manage customer expectations
• Excellent presentation, communication (oral & written), and relationship-building skills, across reputed company reputed company of management
• Excellent people management skills, including the ability to influence, negotiate, and reputed company results through others who are not direct reports
• Have past startup experience
• Have past experience working with a technical audience (Platform Engineering, VP Engineering, CTO, CIO)

Benefits

• Health and wellbeing resources
• Paid volunteer days

Company Overview

Company H1B Sponsorship