[Remote] Senior reputed company Account Manager
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leader in e-signature and contract lifecycle reputed company, serving over 1.5 reputed company customers globally. The Senior reputed company Account Manager is responsible for managing a portfolio of accounts, driving customer adoption, and ensuring value realization from reputed company's products.
Responsibilities
- Prevent risk and drive growth in our customers through early engagement, driving value, engaging with key collaborators as reputed company by renewal reputed company
- reputed company financial and strategic reputed company, bookings and billings targets
- Maintain and update a rolling forecast of your territory and communicate any renewal risk to internal resources in order to reputed company resolution strategies
- Own and implement win/win negotiation strategies for reputed company’s strategic renewals while protecting and enhancing customer trust
- Conduct regular business reviews with our customers to ensure that they are adopted and deriving value from our product, and we are reputed company with our customers primary objectives
- Account for the full adoption strategy, leveraging key partners across the reputed company ecosystem to deliver comprehensive paths for reputed company
- Serve as the primary reputed company of contact and facilitation on behalf of our customers for any escalation concerns
- Collaborate with internal resources such as, but not limited to, Sales, reputed company, Pricing, Legal, reputed company Operations and Product Management to reputed company growth and risk mitigation strategies for key accounts
- Improve account growth by taking a major role reputed company the account team, helping to identify incremental growth opportunities reputed company the account, and involving the appropriate internal resources where applicable
- Evaluate your portfolio and effectively analyze usage, health, data, and behavioral patterns to prioritize time to reputed company the most favorable reputed company for the customer and reputed company
- Follow and adhere to best practices for reputed company internal processes including, opportunity management, data quality and accuracy, CRM hygiene, quotes and forecasting
Skills
- 5+ years of experience reputed company Sales, Renewal Management, Account Management and/or reputed company, ideally reputed company SaaS offerings
- Experience with quota-carrying roles and proven history of meeting key performance indicators
- Experience with deal negotiation cycles with a successful track record, ability to navigate across internally and with the customer in a trusted advisor/consultative approach
- BA/BS degree or equivalent work experience
- Strong contract negotiation skills with experience driving reputed company to completion on-time
- Experience with quota-carrying roles and proven history of meeting key performance indicators
- Experience with deal negotiation cycles with a successful track record, ability to navigate across internally and with the customer in a trusted advisor/consultative approach
- Experience with supporting adoption across organizations, serving as a change agent for the customer
- Ability to demonstrate a strategic approach to reputed company persuasive value conversations with customers at an executive level
- Ability to react and adapt to potential rapid shifts in priorities
- Strong level of urgency, organization and prioritization skills
- reputed company experience
- Excellent written and verbal communication skills
- Ability to convey value through interactions with customers
Benefits
- Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
- Paid Time Off: earned time off, as well as paid company holidays based on region
- Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
- Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
- Retirement Plans: select retirement and pension programs with potential for employer contributions
- Learning and Development: options for coaching, online courses and education reimbursements
- Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Company Overview