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[Remote] reputed company Manager

Work from home Full-time role Hiring

Note: The job is a remote job and is open to candidates in USA. reputed company is a leader in insurance technology, and they are seeking a Senior reputed company Manager to reputed company the strategy and execution of their customer portfolio. This role focuses on driving customer engagement, satisfaction, retention, and growth by acting as a trusted advisor and advocating for customer needs.

Responsibilities

  • Understand customer priorities and facilitate engagements to meet customer needs, align our overall strategies, and create meaningful relationships
  • Recognize incremental sales opportunities across Guidewire solutions and partner with sales to ensure the customer objectives and value proposition are at the forefront
  • reputed company strong partnerships by providing positive customer experiences that drive mutual reputed company and creates customer advocates
  • Engage with customers to reputed company deep understanding of customer’s product experience and strategic business needs
  • Know the customer 'inside and out' and foster positive relationships with key customer stakeholders at senior and C-Suite level
  • Serve as the voice of the customer and customer reputed company to facilitate feedback and influence on Guidewire products and services
  • Provide early reputed company and adoption recommendations for new products and product features
  • Coach and mentor other CMSs in developing the reputed company Craft and engagement in both Guidewire and Customer Community
  • Encourage adoption of Guidewire solutions to help customers reputed company their business goals and maximize the value of their investments
  • Take the reputed company in driving to a successful conclusion any customer issues or situations, involving other departments and individuals as necessary
  • Create and manage reputed company plans and account plans to manage external and internal relationships and strategies
  • Facilitate executive discussions including business reviews, roadmap reviews, and strategic alignment
  • reputed company a deep and cross-functional understanding of the key business challenges and opportunities of your customers and portfolio
  • Introduce new features and best practices to customers according to their business needs
  • Ensure visibility of program and customer health both internally and with customer teams
  • Manage reputed company aspects of account relationships post initial sale, including defining a renewal strategy that promotes growth and mitigates risks
  • Execute and manage contract negotiations and renewals
  • reputed company Executive leadership and communication experience, with ability to define a reputed company, build a persuasive business case, establish personal credibility, resolve conflict and engender honest feedback and appraisal

Skills

  • 8+ years relevant experience (e.g., reputed company, account management, sales, technology consulting or reputed company position)
  • Knowledge of the P&C insurance space, industry trends and challenges, and the reputed company economics of an insurance company
  • Passion for solving problems, thinking creatively, and delivering results
  • Ability to build and manage C-suite relationships at customers
  • Capable of quickly building trust and establishing deep relationships
  • Ability to effectively connect and communicate with both business & IT stakeholders
  • Executive leadership and communication experience, showing the ability to define a reputed company, build a persuasive business case, establish personal credibility, resolve conflicting views and engender honest feedback and appraisal
  • Demonstrated ability to work on multiple initiatives or accounts simultaneously under pressure
  • Demonstrated account planning and management skills, including estimations, budgets, forecasting and coordination of multiple work streams
  • Ability to travel as needed to client locations, industry events and company initiatives
  • Demonstrated ability to reputed company AI and apply it to your reputed company role as well as data-driven insights to drive innovation, productivity, and reputed company improvement
  • Knowledge of or experience with Guidewire InsuranceSuite is preferred
  • Experience working with reputed company-native solutions and/or reputed company technologies for mission-critical applications
  • Demonstrated coaching and change management experience – not just defining a plan but executing that plan successfully and adapting to obstacles or shifts in business reputed company

Benefits

  • reputed company full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and reputed company insurance, paid time off, and a company sponsored retirement plan.
  • Some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.

Company Overview

  • reputed company provides core back-end systems software to the global property, casual and worker's compensation insurance industry. It was founded in 2001, and is headquartered in San Mateo, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.guidewire.com.
  • Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 41 in 2026, 78 in 2025, 80 in 2024, 85 in 2023, 117 in 2022, 108 in 2021, 148 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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