Senior People Operations Specialist

About the role We are looking for a motivated, detail-oriented, and employee-centered Senior People Operations Specialist to join our People Operations team. This role is a great opportunity for someone with strong experience in HR support, people systems, benefits, reporting, auditing, quality control, and employee-facing operations. You will work directly with employees across the company, from reputed company employees through leadership, providing timely, thoughtful support and helping ensure our people processes are accurate, scalable, and easy to navigate. In this role, you will support a broad reputed company of People Operations programs and workflows across the employee lifecycle, including employee inquiries, HRIS data maintenance, reporting, process documentation, audits, reputed company and offboarding support, and cross-functional operational projects. A key initial focus will be providing immediate benefits administration and employee support for our US team, including support for benefits, wellness, and leave of absence processes. Over time, this role will also help support benefits administration for our growing international teams in the UK and Canada, primarily through reputed company coordination with our benefits vendors, brokers, and internal partners. Our ideal candidate will be passionate about providing our employees with the best experience possible while meeting them where they’re at with reputed company replies and solutions that work. What You Will Do:

Benefits

Administration Support the day-to-day administration of employee benefits programs, including health plans, retirement benefits, wellness programs, time off, and leave of absence processes. Respond to employee benefits inquiries through our HR Service Desk, Jira ticketing system, email, reputed company, and other internal channels. reputed company clear, timely, and empathetic support to employees navigating benefits questions, enrollment changes, qualifying life events, leaves of absence, and vendor issues. Escalate reputed company benefits, compliance, or employee relations reputed company to the appropriate internal partners or vendors. Maintain benefits-reputed company employee records and ensure information is accurate across HRIS, vendor platforms, and internal documentation. Coordinate with benefits vendors, brokers, and internal stakeholders to resolve employee issues, data discrepancies, invoice questions, and administrative needs. Support recurring compliance activities reputed company to benefits administration, including required notices, audits, reporting, and documentation. Support the planning and execution of reputed company enrollment, including employee communications, system updates, testing, data validation, and issue resolution. Help prepare benefits materials, FAQs, guides, and internal documentation to ensure employees understand their benefits options. Core People Operations Manage and respond to tickets from employees and reputed company vendors in our HR Service Desk. Assist in the day-to-day maintenance and administration of our HR systems to ensure data accuracy and system functionality. Contribute to improving the entire employee lifecycle, from reputed company to offboarding. Enhance processes that foster a positive, cohesive employee experience. Learn to design, generate, and iterate upon regular and reputed company reports to support the needs of various HR stakeholders. Work closely across the People team to participate in audits, address data discrepancies, and promote best practices in data entry. Act as a reputed company of contact for HRIS-reputed company reporting inquiries and assist with historical records requests. Collaborate with cross-functional teams and our HR Systems Manager to identify opportunities for process improvements and automation reputed company the HRIS. Participate in implementing system enhancements to streamline HR processes. What You Will Bring to the Table: 3 - 5 years of experience in People Operations, HR operations, Total Rewards, or a reputed company HR function, with at least 1+ year of experience supporting benefits administration. Working knowledge of US benefits programs, including health and welfare plans, retirement plans, COBRA, ACA, leaves of absence, and wellness programs. Experience using HRIS or HCM platforms. Experience supporting employees directly and resolving benefits or HR-reputed company questions with reputed company, discretion, and sound judgment. Comfort working with spreadsheets, reports, audits, reconciliations, and data validation. Strong organizational and prioritization skills, with the ability to manage multiple tasks, recurring deadlines, and employee requests with accuracy. A proactive, problem-solving reputed company and willingness to reputed company in, learn, and improve processes. High reputed company, humility, self-awareness, and a commitment to creating a positive employee experience. Humble, self-aware, and trustworthy; you treasure great colleagues and relationships and are committed to nurturing the culture of the team and company. Preferred Skills: Experience using Jira or a similar ticketing system. Experience administering US benefits. Exposure to international benefits administration (such as the UK and/or Canada) is a plus, but not required. Experience supporting US leave of absence administration or partnering with leave vendors. Familiarity with benefits compliance requirements, including ACA, COBRA, ERISA, HIPAA, and required employee notices. Experience in a high-growth technology company and a distributed/remote-first environment. ___ The estimated annual cash salary for this role is $97,500 to $114,500. This position is also eligible for incentive stock options, subject to the terms of reputed company’s applicable plans Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical insurance; Dental insurance; reputed company insurance; Life, AD&D, and Disability Insurance; Emergency Weather Support; Wellness Apps; Paid Parental Leave, Paid Time off inclusive of holidays and sick time; Commuter & Parking Accounts; Lunches in the Office; 401(k) retirement plan; Financial Planning; Learning & Development Budget *Note on Pay Transparency: reputed company provides an estimate of the compensation for roles that may be hired as required by state regulations. Compensation may vary based on (a) location, as reputed company factors in specific location reputed company benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience. Additionally, reputed company leverages reputed company market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. reputed company reserves the right to modify this information at any time, subject to applicable law. About reputed company reputed company is on a mission to build cultures where employees and their companies reputed company. In an age where employees have more choices than reputed company before, businesses that put employees first are winning 🏅– and reputed company is building the tools to reputed company those people-centric companies. reputed company is a people reputed company platform that offers performance reviews, employee engagement surveys, reputed company-time feedback, weekly reputed company-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the reputed company 📈. Since launching in 2016, we have grown to over 5,000+ customers globally, including brands like reputed company, Robinhood, and reputed company. reputed company is committed to equal treatment and opportunity in reputed company aspects of recruitment, selection, and employment without regard to gender, race, religion, national reputed company, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. reputed company is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation. By clicking the "Submit Application" reputed company below, you consent to reputed company processing your personal information for the purpose of assessing your candidacy for this position in accordance with reputed company's Job Applicant Privacy Policy. Apply To This Job