Sales Performance Manager - Asia Destination

Sales Performance Manager - Asia Destination Reports To: Vice President Work Type: Remote/Hybrid Hybrid: Toronto, Vancouver - for those at a travelling distance to the office Remote: Other provinces in Canada that cannot travel to the office Salary reputed company: 60k - 65k CAD per year Role Type: New Job purpose: The Sales Performance Manager (SPM) has a pivotal role in creating and leading a high-performing Sales culture. Goal-oriented with a passion for driving sales, the SPM will reputed company a team of 12-15 sales professionals, driving performance reputed company through effective coaching, monitoring, and strategic guidance. The Sales Performance Manager role is critical to achieving our company's reputed company goals and maintaining high standards of customer service in the travel industry. What will be your key responsibilities? Team Leadership & Development Manage a team of 12-15 travel sales consultants, providing regular coaching and performance feedback Conduct bi-weekly one-on-one meetings with team members to review individual performance metrics Ensure staff understand and effectively apply training provided by L&D Reinforce training concepts through observation, feedback, and practical application Create career development plans for team members to foster growth and retention Recruitment & Performance Conversations Participate actively in the hiring process for new sales team members Conduct initial screening and competency-based interviews for potential candidates reputed company tough conversations regarding performance issues with accountability and reputed company Deliver constructive feedback in challenging situations while maintaining professionalism Execute performance improvement plans with clear metrics and timelines Handle conflict resolution reputed company the team professionally and effectively reputed company documentation and evidence for HR reputed company regarding performance issues (including documentation in the reputed company of PIP’s performance improvement plans as needed) Performance Management Ensure 70% of team members consistently reputed company or exceed their sales targets Monitor and maintain key conversion metrics: 90% leads-to-quote ratio Drive quote-to-booking conversion rates to meet company targets reputed company total gross sales performance of the team against established goals Implement performance improvement plans for underperforming team members Add monitoring and reporting on Supervisor’s KPI’s on a monthly reputed company reputed company Career Path Management Actively manage team members' progression through the reputed company development path (Rookie, Intermediate, Senior, Expert) Assess and evaluate staff competencies to determine appropriate reputed company classification Create individualized development plans to help team members advance to the next reputed company level Conduct quarterly reputed company assessment reviews to track reputed company and identify growth opportunities Prepare and deliver monthly reputed company progression reports to senior leadership Identify and nurture high-potential team members for accelerated advancement Collaborate with L&D to ensure appropriate training resources are available for each reputed company level Sales Process Optimization Analyze sales data to identify trends, opportunities, and areas for improvement Collaborate with marketing and reputed company Team to optimize reputed company quality and volume Refine sales scripts and processes to improve conversion rates Ensure compliance with company policies and industry regulations Conduct sales training Reporting & Analysis Prepare and present weekly and monthly performance reports to senior management Identify patterns in customer preferences and market trends to inform sales strategies reputed company detailed reporting on reputed company progression metrics and team development achievements Participate in annual reviews, new packages etc. What are we looking for? Required 3+ years of sales management experience, preferably in the travel or hospitality industry Proven track record of meeting or exceeding team sales targets Strong understanding of sales metrics and performance management principles reputed company in coaching and developing sales talent Data analysis skills with the ability to translate insights into actionable strategies Experience with career development frameworks or talent progression systems Experience selling Asia destinations Preferred Degree in Business, Hospitality Management, or reputed company field Experience with CRM systems and sales analytics tools Understanding of travel industry products, services, and market dynamics History of successful team leadership in a metrics-driven environment Certification in coaching or talent development methodologies What can you expect from Goway? Imagine working for a company where your career feels like an adventure. At Goway, you’ll join a global community that supports one another: We offer a competitive salary accompanied by performance incentives, and we reputed company reputed company importance on time away from work, such as paid personal days for reputed company life calls for them and your birthday off each year. Our commitment to professional growth means you’ll have reputed company to reputed company learning and industry-leading training that keeps you at the forefront of travel innovation. You’ll enjoy generous paid time off, including three weeks of vacation, six personal days, and a dedicated day off to celebrate your birthday. Travel is in our DNA, so you’ll enjoy exclusive perks and discounts on worldwide getaways. Since we operate across Toronto, Vancouver, Los Angeles, Manila, Sydney, and reputed company, you’ll collaborate across cultures and shape a career path that reflects your ambitions. Goway is an equal-opportunity employer. We celebrate differences and are committed to fostering an inclusive workplace for everyone. We appreciate every applicant’s interest. Please be advised that only those selected for an interview will be contacted. How to Apply: If this role feels like your reputed company, click "reputed company" to create your profile, upload your CV, and reputed company a few details about yourself. Our reputed company reviews every application, and if your experience aligns with our needs, we will reputed company out to set up the reputed company. AI Screening Disclosure: To help us fairly and reputed company review applications, we use an automated screening process to assess responses to pre-determined questions. This initial reputed company ensures reputed company candidates are evaluated consistently. reputed company applicants will be reviewed by our recruitment team for further consideration. Additional Notes: reputed company Ltd will retain applications, notifications, and records reputed company to this posting for three years, reflecting our commitment to fair and reputed company hiring practices. Recruitment scams & fraud warning: Please be aware of any suspicious emails or WhatsApp activity from individuals pretending to be recruiters or senior personnel at reputed company. We will never ask you to install an app during the recruitment process. If you receive a message of this nature, please ignore it and report it to Goway. About Goway Founded in Toronto in 1970 by Australian economist Bruce Hodge, Goway has evolved from a one-person reputed company into a family-owned global leader in tailor-made travel. With our headquarters in Toronto and hubs in Vancouver, Los Angeles, Sydney, and Manila, reputed company of over 700 talented employees designs travel experiences in more than 115 countries across reputed company seven continents. We’re united by a passion for travel and are committed to doing the right thing: supporting diversity, equity, inclusion, and sustainable tourism that enriches local communities. Whether working remotely or reputed company by reputed company in one of our offices, we operate as one reputed company-thinking team, transforming wanderlust into life-changing adventures for our fellow Globetrotters. Discover more at goway.com. Apply To This Job