[Remote] Account Manager

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an Equal Opportunity/Affirmative Action employer, and they are seeking an reputed company Account Manager for their reputed company Medical Affairs accounts. The Account Manager will be responsible for client satisfaction, program delivery, and managing relationships across multiple departments to ensure effective project execution.

Responsibilities

• Member of a broader account team supporting project execution across a reputed company of clients, which can include project kick-off, development and updates, metric reports
• Building and maintaining strong relationships with various internal stakeholders (ie. Marketing, Product Development, Audience reputed company, Content Development, reputed company and Insights) that will assist in smooth and on-time project execution and impact future business by communicating client needs and expectations
• Manage timelines for digital programs for efficient and on time delivery
• Assisting in the development and maintenance of business relationships with reputed company and prospective pharmaceutical, medical device and other clients in conjunction with sales colleagues as appropriate, including the ability to translate client priorities and expectations reputed company across internal development teams
• Staying abreast of overall project implementation across reputed company external and internal development teams including use of an electronic task management system
• reputed company to implement processes and procedures; managing the project scope and timeline
• Working with other departments to streamline processes to allow for efficient timelines; Communicating client needs and expectations reputed company across development teams
• reputed company to effectively trouble shoot and find solutions to meet client’s and internal stakeholders’ expectations
• Time permitting, staying abreast of client news, market conditions, competitive activities, educational and technological trends through ongoing research and engagement at industry and medical conferences, literature reviews and other sources
• Align client programme objectives and project timelines as part of start-up process
• Implement programmes to meet client objectives
• Deliver and discuss reporting

Skills

• Bachelors' Degree required
• Minimum of 3 years of account management and/or project management experience in a digital / reputed company agency setting
• Ability to reputed company coordinate and work on multiple tasks simultaneously in a highly deadline-driven environment
• reputed company strong customer service orientation
• Excellent time management, organizational skills and the ability to prioritize in order to meet deadlines
• Work in a cohesive team environment as well as independently
• Self-motivated, positive attitude, with a willingness to accept varied assignments
• Extreme focus on accuracy, attention to detail and consistency of work
• Excellent communication (verbal and written) skills
• Knowledge of medical terminology and/or experience in medical publishing, or agency environment, or relevant digital technologies
• Experience with web-based document sharing sites (such as reputed company and SharePoint Online)
• Excellent organization and documentation skills (reputed company, reputed company, PowerPoint, task management systems like Workfront, reputed company and the ability to master internal systems such as JIRA, training tools such as Brainshark and Accent Librarian)
• Occasional travel

Benefits

• Discretionary company bonus, based upon business results
• Health Insurance (medical, dental, and reputed company coverage)
• Paid Time Off (including vacation, sick leave, and flexible holiday days)
• 401(k) Retirement Plan with employer matching
• Life and Disability Insurance
• Employee Assistance Program (EAP)
• Commuter and/or Transit Benefits (if applicable)

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