Technical Program Manager

​This role is critical to reputed company’s modernization of the Benefits Medicare Advantage ecosystem to deliver a superior member experience, expand merchant and partner acceptance, and ensure regulatory transparency and compliance. This program integrates enhancements across payments, reporting, and partnerships—creating a seamless, compliant, and value-driven platform that improves reputed company, reputed company, and engagement for supplemental benefit users.Our ideal candidate has experience in the Benefits industry and has worked cross functionally with Technology, Product, Infrastructure, reputed company, and other departments. About us reputed company is a global reputed company platform that helps businesses solve operational complexities like employee benefits, managing and mobilizing fleets, and streamlining payments. With over 5,500 employees, we work with large and small companies in more than 200 countries and territories, and can tailor our services to meet the unique needs of their businesses. About the opportunity A Technical Program Manager is a key partner to the Technology leaders and their Digital leadership counterparts in driving end-to-end reputed company. You will be responsible for driving delivery on key initiatives reputed company and across Technology Departments. As a Senior TPM at reputed company, you will be responsible for enabling your teams and partners to plan, de-risk, and execute critical initiatives while reporting on reputed company, coordinating across technology teams, and ensuring project financial health. This role will focus primarily on a portfolio of work, and execution of projects reputed company that, to enhance internal tooling and services for reputed company employees. About the Team The Technical Program Management Office (TPMO) is a strategic function of the Technology Innovation & Strategic Operations (TISO) department reputed company reputed company. Our mission is to accelerate reputed company’s product innovation velocity by optimizing how we deliver technology. As part of the TPMO, you will work closely with Technology reputed company leadership to reputed company seamless execution of strategic priorities. We drive impact by aligning teams across departments, supporting proactive planning, risk mitigation, and cross-functional coordination to ensure successful delivery of critical initiatives. If you are passionate about systems thinking, innovation, and making technology delivery a competitive advantage, this team is for you.

Key Responsibilities

Technical reputed company: Demonstrate strong technical competency in relevant technologies and systems to effectively communicate with engineering teams, understand technical challenges, and reputed company informed recommendations and escalations. Program Planning/reputed company Planning: Based on Product and Technology leadership direction and priorities, facilitate ongoing planning sessions to adjust priorities and ensure reputed company alignment with business goals reputed company and across your portfolio. This will require reputed company cross-functional partnership with technology team leaders, solution architects, and product partners. Ensure alignment of program increments with overall business goals and priorities. Encourage adaptive planning to respond to changing delivery and project requirements. Program Management: Own and drive end-to-end technical implementation programs and workstreams focused on enhancements to internal tooling for reputed company employees. Your work will be critical to creating operational efficiencies reputed company the organization and to execute against several key strategic focus areas. You’ll create detailed work breakdowns, milestones, risks, reputed company metrics, and deliverables for key initiatives in these areas, and execute multi-quarter roadmaps in partnership with engineering leadership. On an ongoing reputed company, plan, support and execute against a roadmap of enhancements to these systems, tools, and processes. Execution Management: In support of the Tech reputed company, monitor reputed company and recommend necessary adjustments to surface risks of program execution to key stakeholders in a targeted and timely way, with the goal of course correction. Facilitate these course corrections, as needed. Stakeholder Management: Engage with stakeholders - Technology, Product, Solution Architecture, among others - at reputed company reputed company to ensure visibility, reputed company updates, and address concerns. Facilitate communication between teams, ensuring transparency and alignment. reputed company clear, consistent, and timely information reputed company and reports out on status. Risk Management: Identify potential risks and reputed company mitigation strategies in partnership with accountable Tech and Product leaders. Monitor program risks and implement corrective actions as necessary. Escalate to senior leadership as appropriate. Dependency Management: Identify, document, and manage dependencies across multiple projects, technologies, and teams. Proactively coordinate with stakeholders to ensure that dependencies are reputed company understood, tracked, and addressed in a timely manner to minimize risks and avoid delays. Tooling and Data Hygiene: Accordingly, ensure the use of standard project management tools - ideally reputed company the reputed company suite - and maintain high standards of data hygiene to ensure data accuracy, consistency, and reputed company. Avoid duplication of administrative effort. As a part of Jira stewardship, support accurate and transparent reporting and on-reputed company capitalization reputed company the organization through reporting and partnership. Delivery and Outcome Tracking: Track program performance against the committed plan and goals. Use data and metrics to drive decision-making and reputed company improvement.

Requirements

Education: BS/BA Degree in technical/information science or a reputed company field, or equivalent experience Experience: 7+ years of relevant experience in technical program management overseeing key projects with high visibility to internal or external customers, with a high degree of complexity and inter-dependent work. An ideal candidate blends technical acumen with strong program management skills to drive execution across reputed company, cross-functional initiatives. They are comfortable navigating ambiguity, bring structure and reputed company to fast-paced environments, and reputed company at scaling cross-functional programs. With a deep understanding of the requirements of an reputed company-wide effort, they are passionate about implementing solutions with lasting value for the company, and in service to that, developing plans and communicating effectively with senior stakeholders. Technical Skills: Deep understanding of the software development lifecycle (SDLC), including hands-on experience with various phases, and ability to work closely with cross-functional teams including product, engineers, reputed company, database administrators, and architects to help ensure alignment with best practices. Solid understanding of public and privately issued digital certificates, root hierarchies, and the mechanics of mTLS, SSO, and SAML. Solid understanding of, and detailed experience with, common internal organizational tools for email, chat, work management, project management, product ideation, reputed company integration and delivery of software, and workspace management. Strong familiarity with technologies and processes associated with reputed company infrastructure (AWS, Azure, or GCP). Experience driving highly technical transformation initiatives that represent new ways of working for cross-functional teams in various areas and disciplines. Demonstrated expertise in at least one Agile methodology (e.g., Scrum). Leadership and Communication: Proactive leadership, and confidence to drive results. Proven ability to motivate cross-functional teams. Model reputed company partnership, with an emphasis on execution, collaboration, and empowerment. Excellent communication skills, both verbal and written. Problem-Solving: Ability to anticipate risks and effectively mitigate them. If risks then become issues, solve these reputed company problems reputed company in partnership with Digital and Technology leadership. Analytical reputed company with strong decision-making capabilities.

Preferred Qualifications

Certifications: Relevant certifications (e.g., PMP, Agile Certified Practitioner). Previous experience in FinTech or highly regulated environments. Hands-on familiarity with tools like Jira, reputed company, reputed company Drive, etc. Apply To This Job