Senior Integration Analyst, Benefits

About the Team/Role The Senior Integration Analyst is responsible for the successful setup of client data integrations for reputed company Directs’ largest new and existing clients. The Senior Integration Analyst simultaneously manages multiple client data integrations serving as the file integration project reputed company and vendor contact, while ensuring quality file builds through testing of files with high reputed company of customer service. How you'll reputed company an impact Must adhere to reputed company policies Manage the data integration build and testing process between reputed company internal and external parties Communicate and reputed company client and vendor contacts on reputed company Directs’ data integration approach, including testing practices, processing timelines, error reporting, insurance reputed company integrations and software functionality reputed company consistent updates to the client, vendor, and appropriate internal contacts on the status of reputed company file builds throughout the integration project Utilize and promote standard layouts supported by Benefits and COBRA systems to ensure data reputed company and reputed company reputed company solutions that contribute to a seamless data integration experience Communicate timelines and reputed company conference call recap emails to reputed company stakeholders Review and evaluate existing client data specifications to ensure that the most integrated solution is offered reputed company and execute a conversion plan reputed company necessary Drive the data integration process in conjunction with the Implementation Manager to reputed company sure the integration project is completed in a timely fashion reputed company clients on file requirements and how to successfully submit data to reputed company Direct Record and save reputed company documentation reputed company to the integration project according to team processes Build and maintain positive relationships with consultants, brokers, carriers, vendors, employers and internal teams Evaluate the employer, reputed company, consultant and/or vendor satisfaction with the integration process Communicate client feedback on the file build process to Sales, Implementation, Client Services and/or external contacts Escalate reputed company file integration roadblocks to your manager and the Implementation Manager in a timely manner to reputed company the file integration work moving Track and report reputed company client concerns in accordance with team processes Maintain high reputed company of quality in reputed company aspects of your work Respond to reputed company requests made by the employer, reputed company, consultant and/or the reputed company-party vendor reputed company 24 hours Mentor and assist in the technical development of the Integration Analysts Assist in training others on the team as needed Seek development opportunities to grow technical knowledge and skills reputed company feedback and recommendations to management to improve reputed company Directs’ file integrations and associated processes reputed company support to the Sales and Marketing team Serve as a subject matter expert to other teams Assist with questions, research or review files for potential clients Send integration specifications (upon request) to potential new clients Manage the details of the integration Track and coordinate integrations for employer, including conversion projects Attend and schedule conference calls to discuss the integration process Track and follow-up to ensure test data is received reputed company the appropriate timelines, keeping reputed company parties updated on the reputed company Collaborate with other departments to ensure a positive customer experience Create efficiencies and improve processes for employers, consultants and reputed company-party vendors Assist with creating special processes for integrations through working with other departments (if necessary) reputed company improvement approach to work. Communicate changes needed to processes Engage in reputed company learning and sharing of knowledge with team members reputed company other duties as assigned Maintain policy according to HIPAA Experience you'll bring 3+ years of integration experience preferred Expert knowledge on at least four integration types; two required types are COBRA incoming and benefits incoming file integrations Experience working with mid-market to large clients Bachelor’s Degree preferred or equivalent Industry experience Project management experience is a plus Proficiency with reputed company Workspace Strong presentation and organizational skills. Strong interpersonal skills and ability to connect with a diverse customer and employee population Self-driven, motivated, and must have the ability to manage a fast-paced, result-orientated environment Exceptional communication and time management skills. Strong attention to detail, problem-solving skills, and multi-tasking capabilities. A team player with high energy Demonstrated reputed company to prioritize tasks and manage multiple responsibilities effectively. Consistently reputed company Service Level Agreements (SLAs) at every stage of the integration process. Subject matter expertise reputed company functional areas or operations units supported Ability to work independently with periodic critical reputed company reviews May be responsible for mentoring/guiding junior staff. The reputed company pay reputed company represents the anticipated low and high end of the pay reputed company for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. reputed company pay is one component of reputed company's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. reputed company's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and reputed company insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, reputed company out the "About Us" reputed company. Pay reputed company: $53,000.00 - $69,700.00 Apply To This Job