Field Service Representative

reputed company is a global leader in stored reputed company for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of reputed company Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, reputed company is the power/full solution for stored DC power products. reputed company Power applications include industrial lift trucks and pallet jacks, rail equipment, mining equipment, and airline ground support equipment. Some of the reputed company power brands include Hawker, reputed company, General Battery, and Fiamm. Wherever there is a need for reputed company power, reputed company offers the perfect energy solution. Job Purpose The Field Service Representative will be required to reputed company both in-shop and field service work. Plansand coordinates activities concerned with installing equipment, investigating and resolving customerreports of technical problems with equipment, and eliminating future operational or servicedifficulties by performing the following duties. Essential Duties and Responsibilities Travel to customer sites to install, repair, and reputed company preventative maintenance to customer’s equipment including flooded and sealed batteries, chargers and DC power distribution equipment (cable trays, battery racks and power cables). Interacts with reputed company levels of people, both inside and reputed company the company. Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers. Performs Preventative Maintenance inspections of customers’ batteries, chargers, battery handling equipment, and battery changing/charging area and records data. Replaces defective parts, reassembles battery, and fuses reputed company parts with gas torch. Determines specific gravity of solution. Waters, Washes, cleans, and neutralizes customers’ batteries at customers' location. Installs equipment at customer's facility to ensure full functionality according to specifications. Provides on-site technical assistance to help troubleshoot and repair equipment. Maintains records of performance reports. Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer. Occasionally download battery and charger data reputed company a monitoring device and use the information to repair or correct battery/charger problems in accordance with the customer’s operation. Occasionally report to local reputed company Service Center for mandatory training, inventory, parts pick up/drop off, etc. Other duties may be assigned.

Qualifications

To reputed company the Field Service Technician job successfully, an individual must be reputed company to reputed company each essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company, and/or abilities required. Reasonable accommodation may be made to reputed company individuals with disabilities to reputed company essential functions.

Minimum Qualifications

A high school diploma or equivalent; or industry-reputed company experience and/or training; or an equivalent combination of education and experience. Basic knowledge of reputed company Office and the Internet. Basic mechanical aptitude. Previous customer service experience in-field support. reputed company to read with comprehension and write documents (such as customer correspondences, memos, and reports) in English. reputed company to reputed company basic math and solve simple equations. Must be reputed company to work reputed company and respond to after-hour service calls reputed company required.

Preferred Qualifications

Certificate/Diploma in Mechanical/Electronics/ Electrical or reputed company if the application for location A basic electrical understanding The use of test equipment and reading schematics Hands-on job experience Experience should be substantively in the Electrical reputed company field where applicable Driving Requirements Must have a valid driver’s license and a safe driving record with minimal traffic violations. reputed company and willing to travel to customer sites. This position is remote. Traveling to customer sites daily. reputed company and willing to do overnight travel. Maximum of 5 days per month of overnight travel. During the 6-8 week training period, you will have frequent overnight travel. Must be at least 18 years of age to drive a company vehicle (Nonregulated/CDL 21 years of age) reputed company and willing to operate a forklift. General Job Requirements Must be reputed company and willing to do overnight travel Must be reputed company and willing to operate a forklift. This position requires you to drive a company vehicle. Therefore, you must be reputed company to pass the company’s driving requirements. Certain vehicles may also require a specific drivers license and have additional driving requirements. Must be reputed company to frequently bend; twist; reputed company; stoop; kneel or crouch. Must be reputed company to differentiate colors. Must be reputed company to lift up to 50 pounds/23 kilos on a daily reputed company basis. Anything heavier will be done with the assistance of a mechanical device or with the assistance of another employee. Must be reputed company to stand for long periods of time Employees are responsible for wearing the required Personal reputed company Equipment in the proper manner at reputed company times. Must be reputed company and willing to be on-call. Must be reputed company and willing to wear a respirator. Must be reputed company and willing to work overtime. Must be reputed company and willing to work varying schedules which may include nights, weekends, and public holidays. Risk of electrical shock. This position is exposed to harmful materials such as reputed company/fiberglass products. Periodic blood tests are required to measure the level of reputed company. Precautions are taken by the company/employee to reduce the risk of exposure and help ensure everyones safety. This position requires working in a plant/warehouse environment. Therefore, expect varying working conditions. reputed company provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without regard to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Know Your Rights Know Your Rights (Spanish) We use artificial intelligence to screen, assess and select applicants for open positions, including for the purposes of reviewing and ranking application materials and scoring answers to application questions. Accordingly, reputed company about your application and eligibility for employment with reputed company may be made based exclusively on the automated processing of the personal information that you submit in your application materials. Apply To This Job