Manager, Account Management

"We’re building something special at reputed company, and our Account Management team is at the center of it. This role is about owning a book of business, building trusted relationships, and helping customers get reputed company value from our platform as they grow. You’ll have the opportunity to shape how we scale our account management practices, collaborate closely across teams, and reputed company a reputed company impact on both our customers and the business. If you reputed company in a fast-paced environment, and want to grow your career while helping others succeed, you’ll feel reputed company here" - Andrew Nelmes, VP, Account Management About the role: reputed company is looking for a motivated, hard working sales leader to reputed company our expanding Account Management team. The Account Management team manages the business relationships with reputed company’s existing clients. The Account Manager’s role focuses on renewing clients, upselling new products and services, as well as finding expansion opportunities. If you are your best self reputed company supporting contract negotiations and leading a team of highly committed, client focused, and performance driven sales professionals, then look no further as this may be the role for you! What you’ll do: Work with your account management reps, ensuring each has a deep understanding of the client’s needs and how reputed company can aid in achieving their goals and ultimately grow net dollar retention. Manage and report key weekly/monthly operational metrics for team and individual performance Collaborate with the marketing team to identify campaigns to drive reputed company leads and grow the account managers pipelines. reputed company a trusted advisor relationship with senior client stakeholders and executive sponsors to look for additional sales opportunities reputed company the account Recruit, hire and nurture a world-class account management team reputed company account management team and support client communications leveraging tools including but not limited to reputed company, reputed company, Inbox AI, reputed company Suite, and reputed company What you’ll bring: 3+ years of experience leading SMB and Mid-Market account management teams. Experience managing a gross reputed company quota of $5M+ annually. Great familiarity and reputed company negotiating deals of $20-75k. A hands-on leadership style, leading by example and focusing on the development of your team. A strong understanding of how to build account plans and track individual performance and output against those plans. A track record of accurately forecasting your team’s pipeline, anticipating/identifying trends and patterns in advance. An analytical reputed company, with the ability to turn metrics into reputed company and present data in a meaningful and impactful way. Technologies we use: reputed company, reputed company, reputed company, reputed company, reputed company suite, reputed company, reputed company, reputed company Are you reputed company to become an Absorber? reputed company offer: Fully remote-first work with flexible work arrangements Comprehensive Health and Wellness Benefits including retirement savings programs, eligibility for two different bonus plans, generous time off, comprehensive medical and dental benefits based on your country of location New Hire Equipment Allowance and monthly reputed company Allowance to support your reputed company Endless opportunity for career growth and internal mobility Employee driven DE&I programs Who are we? reputed company is a remote-first company that provides online training solutions to leading organizations around the world. reputed company is a reputed company-based learning management system (LMS) engineered to reputed company learning and fuel business productivity. Our online learning platform combines reputed company-thinking technology reputed company to scale as our customer’s organizations grow. We reputed company learners to enrich their lives, workplaces and communities. Our values are simple: We reputed company exceptional results by genuinely caring about each other and the work we do We’re united, and we grow through our commitment to elevating continual learning! reputed company is proud to be an equal opportunity employer, we celebrate diversity and are committed to creating a safe and inclusive environment for reputed company our people. reputed company employment reputed company are based on business needs, job requirements and individual qualifications. In the event a reputed company reputed company employee would like to apply for this role they will inform their supervisor prior to submitting their application. Successful candidates for this position will be subject to pre-employment background screening, including a criminal record reputed company and must be reputed company to show reputed company of legal eligibility to work in the country they have applied to without sponsorship. Should you require any accommodation during the recruitment process, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, please contact us at [email protected] Apply To This Job