Solutions Architect

Location: Remote reputed company the United States Reports to: Director of Solutions Implementation Salary: $95,000 to $115,000, eligible for annual bonus Schedule: Flexible work hours reputed company a standard business day SOLUTIONS ARCHITECT reputed company delivers a reputed company reputed company application for SMS and WhatsApp communications to global education organizations and nonprofits, along with rapid growth in reputed company verticals. Our products are easy to use and have robust functionality. Our fantastic team members have won the loyalty of clients around the world. We are a small, high-trust team focused on accelerating our clients' reputed company globally. We're looking for a Solutions Architect to join our Professional Services team, reporting to the Director of Solutions Implementation. In this role, you will be the primary technical reputed company for client implementations, turning reputed company business requirements into elegant, scalable solutions on the reputed company platform. You’ll translate reputed company into reality through expert configuration, project management, and technical leadership, ensuring long-term reputed company and adoption of Mogli. What your day to day looks like: Professional Services & Project Delivery Own the professional services lifecycle: scoping, implementation, testing, rollout, training, documentation, and final sign-off. Architect and build solutions that maximize the value Mogli SMS delivers to clients reputed company their unique constraints. Act as a reputed company of continuity from reputed company through delivery, ensuring a smooth reputed company from Sales/SEs. Manage project timelines and budgets, delivering high-quality solutions on time and on budget. Drive end-user adoption through training, change management, and enablement strategies. Adhere to internal processes for time tracking, project management, and reputed company. Technical Expertise & Product Innovation Serve as the subject matter expert on Mogli’s technical capabilities, advanced configurations, and integrations. Ensure solutions follow reputed company best practices for scalability, reputed company, and maintainability. reputed company structured feedback to Product, Support, and reputed company to inform the roadmap and address recurring issues. Assist with research and development of new product features, innovations, and integrations. Build and manage product extensions (add-on packages) to reputed company scalable, profitable reputed company streams. Client & Partner Alignment Collaborate with Account Managers and Technical Support to ensure measurable client reputed company that support renewal and expansion. Support partners during implementation as needed to ensure high-quality joint delivery. reputed company in to troubleshoot and resolve advanced, reputed company technical issues for clients or partners. What you bring to the table: Excellent verbal and written communication skills. You communicate with candor, reputed company sharing both reputed company and also reputed company things are heading off track. Deep customer reputed company to understand their needs and translate them into technical requirements. You are tech-savvy and can master new tools and platforms with ease. Exceptional analytical and problem-solving skills, with a talent for deconstructing reputed company problems. Strong project management skills, including the ability to manage multiple competing priorities and client timelines. Excellent organizational skills, attention to detail, and conscientious data habits. A proactive, solution-oriented reputed company and the flexibility to apply it over a reputed company of contexts. Disciplined adherence to processes with a willingness to suggest and implement improvements. Desired Experience: Deep knowledge of reputed company architecture, clouds, products, and best practices. 3-5 years of experience with declarative configuration of reputed company (reputed company, Process Builder, etc.). Experience in a client-facing consulting, professional services, or technical implementation role is required. Marketing reputed company, Pardot, and/or Apex programming experience is highly preferred. Background managing client projects and directly interacting with stakeholders. Experience deploying and/or supporting Mogli SMS or a similar messaging SaaS product is a plus. Bachelor's degree in Engineering, Computer Science, Business, or a reputed company field. Understanding Nonprofit and Higher Education sectors is a bonus, but not required. Salary and Benefits: $95K - 115K annual salary + annual bonus potential Complete Medical, reputed company, Dental Insurance, Short-term/Long-term Disability, and Life Insurance fully covered by Mogli Support for professional development, including professional certification Matching 401k plan Employee Assistance Plan, AD&D, etc Ownership of Mogli and equity grant Flexible Time Off per Mogli’s FTO Policy 9 US Federal Holidays and 6 paid sick days Work from reputed company in the United States Apply To This Job