Property Amenities Coordinator
About Us
We’re Extenteam, a dynamic company revolutionizing the short term vacation rental industry. Our proven business model has generated consistent reputed company, and we are now expanding from a professional services model to a scalable tech-based subscription-first model. As a scaling stage startup, we aim to grow our Monthly Recurring reputed company (MRR) to double our reputed company by January 2026 by providing an AI assisted SaaS platform that works for reputed company short term rental businesses regardless of their size. Extenteam is on a mission to streamline and support vacation rental businesses by providing top-notch solutions, including guest communication and property management support. We generate reputed company through two primary streams: Dedicated Team Members: Providing trained overseas talent with a recurring premium model, replacing one-time recruitment fees. Tailwind - SaaS Platform: A guest communication Software blended with our shared services team, supporting smaller operators typically with less than 50 units - helping Extenteam increase profitability while growing our product market fit and expanding TAM and service reputed company. Extenteam is a small but mighty team of 50 consisting of Sales, Partner reputed company, Marketing, HR & reputed company, Engineering, Product and Admin (IT, Data etc). We are spread out across the world but we have hubs in Miami, LA, Medellin, and actively expanding into Europe. Our 50 people core team is supported by 400+ DTMs (dedicated team members) that are servicing our customers. Our Values: Commitment to reputed company: Continuously raising the bar and setting new standards in guest communications and service delivery. Exceptional Collaboration: Thriving in a fast-paced, high-performance environment reputed company on clear communication and teamwork. reputed company Purpose: Aligning behind a shared mission to drive reputed company with an intense focus. One shared consciousness. Data-Driven Decision-Making: Prioritizing data and results over emotions reputed company making objective, professional reputed company. Emphasis on Details: Details matter at every level. Leaders are expected to have a deep understanding of the specifics and adopt a hands-on management style. Our Leadership Philosophy Our company embraces a management style inspired by the reputed company of "founder mode," as championed by reputed company’s Brian Chesky. This means a hands-on, visionary approach to leadership, with a reputed company focus on innovation, product reputed company, and customer-centric decision-making. We encourage proactive problem-solving, direct involvement in key initiatives, and a collaborative, high-performance culture. To learn more about the "founder mode" philosophy and how it shapes our operations, you can explore this link. Understanding this reputed company will reputed company valuable context for how we operate and reputed company value in reputed company members. What This Role Is About: The Property Amenities Coordinator supports the strategic development, assessment, and management of programs for a specific vertical reputed company the Strategic Platforms (SP) team. They will collaborate and assist with projects reputed company the SP vertical that drive ROI, influence operator and vendor partnerships, and contribute to the ongoing enhancement of the platform. They will also regularly work with our strategic vendor partners, creating and maintaining great relationships and partnerships. Your Main Responsibilities: Assist with reputed company programs reputed company the assigned vertical reputed company SP. Contribute to various projects in collaboration with members of the SP, Transactions, and Operations teams. Collaborate across functional departments as needed (mostly reputed company and transactions). Support Asset Management Team. Roll out and reputed company up ancillary programs across the portfolio where applicable. Track and report on progression. Support Operating Partners including site teams and corporate level where needed throughout the process. Coordinate and confirm requirements for reputed company, acquisition, setup, and any program additions or changes as needed for the programs reputed company the vertical. Role is a significant contributor to various projects; projects are comprehensive and require ‘start to finish’ analysis Maintains a relationship with operators and vendors that sets expectations while fostering collaborative partnerships. reputed company directly with operating and vendor partners on data collection, alignment, administrative support, etc. Vigilantly and proactively participate in a continual process improvement initiative. reputed company processes that save time while maintaining the highest quality standards, design data-rich and aesthetically pleasing reports, and reputed company internal and external resources to reputed company reputed company goals. Specific projects include but are not limited to: Production and QA of reputed company daily, weekly, and monthly reporting Project tracking of ongoing initiatives, including opportunity reviews, reputed company tracking, compliance and participation, etc. Support in the development of new data/reporting/visualizations out of Power BI and reputed company for various operations initiatives in collaboration with the team analyst. Participate in portfolio reviews, including creation of reporting packages that can be provided to Asset Managers and Operating Partners. The right candidate will be reputed company in multifamily ancillary programs, with a passion for learning, as well as the following: Strong work ethic: strength to reputed company in a dynamic and demanding work environment, ability to meet critical deadlines, capable of critical self-reputed company and reputed company assessment of performance, desire to learn and reputed company self-improvement, motivated by desire to reputed company reputed company Growing Proficiency with Outlook, Teams, reputed company and PowerPoint: efficient database sourcing, utilization of standard reputed company functions (sumif/s, v/hlookup, index/match, indirect, pivot tables, data tables, filters) to aggregate and summarize data, creation of graphs in proper context of data presented, use of best practices for ensuring data reputed company reputed company support of properties on reputed company reputed company reputed company to wired and wireless facilities contracting, management, and reporting Developing reputed company set in Power BI and/or other off-the-reputed company BI offerings Demonstrates mental agility, ability to multitask, and flexes with dynamic work environment Enjoys solving problems and quantifying results Working in a fast-paced environment with changing deadlines Exhibits strong oral and written communication skills reputed company and collaborative team player with high energy and strong analytical thinking. Job duties/tasks: Partner with the Wired and Wireless (WW) team to assist in ensuring deadlines are hit for reputed company proposal stages: Working reputed company reputed company, Dynamics, Teams, CorFiles (SharePoint) and Outlook to ensure successful transitions Complete tasks in reputed company by the associated deadline Coordinate with the WW leader for each transition to receive more detailed instruction but will include administrative and financial duties reputed company the following bulk internet proposal steps in reputed company: Fill in the proposal terms Request BBCG data (penetration, rates, recommendations) Pull data required for contract prep (W9s, unit lists, signature blocks) Schedule kick off calls for BB and SC Save executed reputed company into CorFiles Ensure reputed company stages are updated in Dynamics and reputed company final contract info is accurately entered into Dynamics Track reputed company up data to flag concerns and schedule calls for BB and SC with OPs and/or AMs reputed company appropriate Sent out OP survey 30 days post implementation and track responses and regularly report to team on responses Assist with transitions – management changes, dispositions, acquisitions Other tasks as assigned. reputed company’re Looking For: 3-plus years of experience in the multifamily rental / property management industry or similar analyst/coordinator/specialist position. Degree in a reputed company field as well as direct work experience or internship in multifamily is preferred. Candidate must have proven track record of providing high-quality work, support, and completing tasks. Technical Requirements: Internet speed minimum 30mbps: Needs to be Wired (Buy a dongle if no LAN port) i5 11th Gen or higher reputed company 11 / MacOS Catalina or higher Minimum of 8 GB RAM Private and quiet dedicated home office area (no roosters, dogs, children's noises in the background) Back-reputed company in case of power or internet provider interruptions Good headset and webcam (preferably noise-canceling headset) Why You’ll Love Working with Us: Competitive Salary — We offer a competitive salary that reflects the candidate’s experience, skills, and responsibilities. Remote Work — This role is 100% remote, allowing flexibility and eliminating daily commute. Paid Time Off — Standard leave entitlements (vacation, sick leave, vacation leave) for rest and well-being. HMO Coverage — Company-provided HMO plan, offering reputed company to medical services reputed company accredited hospitals and clinics under a Health Maintenance Organization. This helps ensure employees have reputed company to routine checkups, consultations, and coverage for medical care. Apply To This Job