Remote Office Assistant

## Job Summary We are seeking a detail-oriented Office Assistant to join our team. The ideal candidate will provide administrative support and ensure efficient office operations ... ## Duties - Efficiently handle calls from patients, providers, and vendors, ensuring all inquiries are managed professionally and promptly. - Manage patient appointments within the Athenahealth EMR, coordinate with providers, and maintain an organized schedule. - Process and obtain necessary authorizations for procedures and treatments. - Verify patient eligibility and benefits for various insurance plans. -Prepare and pre-chart insurance and administrative documentation ahead of patient visits. - Handle patient payments, process collections, and manage payment plans and refunds. -Process requests for medical records and ensure accurate data entry and maintenance. - Maintain accurate and up-to-date patient and administrative records. -Provide additional administrative support as required to ensure efficient practice operations. ## Skills - Previous experience in a medical office or similar administrative role preferred. - Proficiency with Athenahealth EMR or willingness to learn and utilize the system. - Excellent communication and customer service skills. - Strong organizational skills and attention to detail. - Ability to handle sensitive information with confidentiality. - Competence in managing multiple tasks and priorities. - Working knowledge and understanding of reading patients' explanation of benefits statements for the purpose of payment collections is required. - Experience with insurance verification, referral verification, and and customer service will strengthen the application. Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: 40.00 per week Benefits: • Dental insurance • Paid time off • Vision insurance Schedule: • 8 hour shift • Day shift Experience: • Customer service: 1 year (Preferred) Work Location: Remote Apply Job!