Pharmacy Call Center Representative

Our client, a Global Fortune 50 organization and one of world’s largest distributors of healthcare systems, medical supplies & pharmaceutical products! • ... Title: Pharmacy Call Center Representative Duration: 6 months Temp to Hire Location: Remote (must live within 100 miles of the pharmacy at “5101 Jeff Commerce Drive Louisville KY” for office visits if needed) Potential Start Date: 8/19/2024 Key Requirements: • Pharmacy and call center experience required. • At least 3 years of strong customer service experience. • Detail-oriented with strong data entry skills. • Must be able to work independently and be open to cross-training. • Good attendance is essential. Responsibilities: • Interface with customers and company representatives to handle pre-sales or post-sales service functions. • Track status of equipment returns repairs, replacements, sales orders, and delivery schedules. • Schedule field service repair calls and manage requests for additional company materials. • Maintain records of returns, schedule changes, product updates, and resolve return credit issues. • Follow routine assignments with detailed instructions. • Enter accurate information and handle data entry for multiple programs. • Occasionally manage inbound/outbound calls to/from patients, caregivers, and providers. • Provide exceptional customer service and adhere to Cover My Meds policies. • Work a flexible schedule as needed. • *********************************************************************************************************************************************************************** I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you. AD Job Types: Full-time, Contract Pay: Up to $17.00 per hour Expected hours: 40 per week Benefits: • 401(k) • Dental insurance • Health insurance • Vision insurance • Work from home Schedule: • 8 hour shift • Monday to Friday Application Question(s): • Do you live within 100 miles of Louisville to accommodate potential office visits in case of power or internet outages? • Are you available to work the schedule from 11:30am to 8:00pm? Experience: • Pharmacy Call Center: 1 year (Required) Work Location: Remote Apply Job!